Position SummaryAs a strategic leader within GFL's Industrial Services division, you will direct end-to-end billing operations, drive financial governance, and elevate team performance across Western Canada. This high-visibility role demands an agile operational leader who blends rigorous analytical discipline with cross-functional influence. The ideal candidate champions process optimization, upholds billing integrity in complex industrial environments, and builds a culture of accountability, precision, and continuous improvement.
Specific Duties and Responsibilities- Direct, mentor, and evaluate a distributed team of 6+ Billing Administrators; manage resource allocation, establish performance standards, and drive operational bandwidth during peak execution cycles.
- Own the billing integrity and revenue realization cycle for an industrial portfolio exceeding $50M annually across Western Canada, ensuring unbilled revenue (WIP) is minimized and billing cycles meet target turnaround times.
- Design, monitor, and deliver performance dashboards and ensure team completes accurate
- and timely billing.
- Participate in month-end completion, reporting, and review of billing entries.
- Review cash applications and provide direction to the corporate team regarding payment
- processing for Industrial Services invoices.
- Spearhead standardization initiatives, workflow automations, and operational best practices across industrial sector project lines.
- Perform other administrative duties as required to support business operations.
- Other duties as required.
Requirements- 3+ years of progressive supervisory experience managing distributed finance, billing, or operations teams in high-volume, enterprise settings.
- Comprehensive knowledge of industrial services and project-based field accounting (Oil & Gas, Pulp & Paper, Mining, or Infrastructure).
- Advanced operational proficiency in high-volume ERP environments and leading vendor management/portal platforms (Track, OpenInvoice, IBM Maximo, SAP Fieldglass, CDMS).
- Demonstrated capability managing high-volume transaction portfolios ($50M+) with a focus on variance reduction, working capital optimization, and financial compliance.
- Exceptional interpersonal, negotiation, and cross-functional collaboration skills, capable of
- bridging communications between field personnel, operations managers, and corporate
- executive teams.
- Willingness to travel periodically to operational branches and industrial field sites to conduct
- process reviews, align teams, and support high-priority deliverables.
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We thank you for your interest. Only those selected for an interview will be contacted.
