Administrative Director, Department of Community Public Health - Biltmore Campus (Asheville)

JOB SUMMARY:

The Department of Community and Public Health Administrative Director is responsible for strategic planning and implementation, program management, oversight of processes and procedures, and supervision of staff. This position is responsible for leading and managing the financial and operational aspects of the Department of Community and Public Health including pathway programming, grants, and community outreach.Leads all aspects of assigned departments including budget management, human resource management, strategic planning, continuous improvement, and resource allocation. Ensures that programming aligns with NC AHEC goals and strategic plans.Leads the Rural Health Initiative, Center for Health Professions Education, and the Community Health Transformation Division.

SPECIFIC RESPONSIBILITIES:

• Implement strategic and operational plans for the departments programs, grants, and evaluation needs in collaboration with the leadership at UNC Health Sciences, MAHEC and partners in the communities of Western North Carolina.
• Create infrastructure and ensure that streamlined processes are in place and are regularly refined.
• Create and track data and metrics for individual programs and the department overall.
• Provides oversight to departmental leaders to guide work and to achieve strategic objectives.
• Partner with both internal and external leaders to develop key relationships that impact the departments initiatives and areas of focus.
• Train and develop team members; build relationships with regional stakeholders, practices, and community organizations.
• Meet regularly with the Chair to review budget, productivity, grant and contract obligations, deadlines and assign tasks to individuals and teams.
• Establish timelines, teams and individuals to accommodate new work.
• Manage Budget and all aspects of Human Resources.
• Collaborate effectively with other leaders in the organization to triage and prioritize the activities of the department staff in support of the entire organization.
• Assess and identify shared resources to support learners across all program areas to ensure equitable access and sustainability.
• Regularly monitor, evaluate, and report on progress toward departmental and program goals.
• Create a vibrant, inclusive, and collaborative culture for learners.
• Develop and track metrics to assess the quality and impact of learner experiences, student services, and departmental activities.
• Under direction of the chair, consult with and enter into collaborative agreements with experts outside the organization, including for grant funding.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patients family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

• HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHECs organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

• Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

• Organizational Values

Adherence to MAHECs founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

• Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

COMPUTER

• Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.

FOREIGN LANGUAGE

• None required.

PHYSICAL DEMANDS

• Typical Office Environment

SUPERVISORY RESPONSIBILITIES:

• This position will provide oversight and supervision to teams of Program Directors, Program Managers, Program Coordinators, and other positions assigned to DCPH project or program teams.

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

• BA or BS degree, masters degree in administration or business preferred plus 5-10 years of experience in program management and supervision strongly preferred.
• An established record of successful management of teams.
• Demonstrated experience in computer-based tools, including spreadsheets, database management and finance.
• Ability to establish productive relationships and effective stakeholder engagement with colleagues, senior leadership, government officials, community physicians and leaders, private contractors, foundations and other funders.
• Strong written and verbal communication skills; Excellent personnel management skills.

SCHEDULE:

• Regular attendance a minimum of four full days per week on-site is an essential function of this position. 4-day weekly hybrid work schedule available after introductory and training period.
• Typical business hours are Monday 6 Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC does not provide employment-based US visa sponsorship, now or in the future. All new employees must provide valid, original I-9 documents on their first day of work.