5-7 years of administrative experience in a healthcare setting
Strong prioritization skills for managing multiple responsibilities
Ability to build productive relationships with diverse individuals
Creative problem-solving skills in a fast-paced environment
Excellent verbal communication skills for complex issues
Empathetic interaction with patients of varying health conditions
Flexibility to cover Community Clinics as needed
Responsibilities
Manage patient scheduling across Neurology specialty programs
Coordinate insurance verification and patient information updates
Assist with complex care coordination needs
Serve as a key contact for patients, providers, and clinical teams
Support clinical workflows and respond to patient inquiries
Coordinate referrals and outside services
Prepare medical documentation and provide general administrative support
Benefits
Indefinite employment duration
Monday-Friday work schedule
Opportunity to work in a dynamic healthcare environment
Engagement with a diverse patient population
Potential for professional development within the University system
Full Job Description
General Information
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Work Location: Santa Monica, CA, USA
Work Schedule
Monday-Friday, 8:00am-5:00pm
Posted Date
10/08/2026
Salary Range: $31.88 - 45.66 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
33330
Primary Duties and Responsibilities
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The Department of Neurology is seeking an Administrative Assistant 3 to provide administrative and patient care support within the Neurology clinic. This role will manage patient scheduling across Neurology specialty programs, coordinate insurance verification and patient information updates, assist with complex care coordination needs, and serve as a key point of contact for patients, providers, and clinical teams. Responsibilities include supporting clinical workflows, responding to patient inquiries, coordinating referrals and outside services, preparing medical documentation, and providing general administrative support to ensure efficient clinic operations and a positive patient experience.
Hourly Salary Range: $31.88 - $45.66
Job Qualifications
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Required • Skill in setting priorities which accurately reflect the relative importance of job responsibilities • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. • Ability to creatively integrate competing demands into a productive working environment. • Skill in verbal communications to clearly convey complex problems in both formal and informal situations. • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health • Ability to provide coverage for Community Clinics as assigned.
Preferred: • Knowledge of specific specialty practice and workflows • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. • Familiarity and knowledge of authorization process & managed care programs
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.
About UCLA Health
UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
