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Administrative and Technology Support Analyst Category: Administration
Main location: United States, Pennsylvania, Plymouth Meeting
Position ID:J1026-1496
Employment Type: Full Time
Position Description: Bring your organizational skills and curiosity about technology to a role supporting a global life sciences compliance team. You will help colleagues and external partners navigate systems and supplier processes, support testing and integrations, and use approved AI tools to improve daily work. This role offers varied responsibilities and collaboration with business, compliance, and technology teams, with opportunities to learn new platforms and improve the user experience.
This role can be performed near any CGI office on the East Coast
Your future duties and responsibilities: . Guide users and external partners across systems, including platforms owned by other teams; coordinate issue resolution.
. Support supplier onboarding, renewals, procurement, and due diligence across Privacy, Compliance, Pharmacovigilance, and BT.
. Maintain supplier and agreement records, compliance documents, and training tracking; follow up on outstanding actions.
. Support UAT for business platforms and surveys; execute tests, document results, report issues, and retest fixes.
. Assist with integrations, requirements, stakeholder coordination, and workflow and data handoff validation.
. Work with Business Technology (BT) across the SDLC, supporting requirements, testing, deployment, and maintenance.
. Use approved AI tools to improve daily processes and guide adoption within privacy and security requirements.
. Maintain SharePoint, work instructions, and quick guides; support low code applications and support team handoffs.
. Assist with privacy assessments, compliance reporting, audit actions, and evolving administrative and technology needs.
Required qualifications to be successful in this role: . Relevant experience in administrative operations, business analysis, technology support, supplier coordination, or a related role.
. Ability to learn unfamiliar systems, work across multiple platforms, and guide others through processes.
. Clear written and verbal communication with internal teams and external partners.
. Strong organization, attention to detail, prioritization, and follow through.
. Working knowledge of the SDLC and ability to collaborate with BT teams.
. Ability to support UAT, document issues, and communicate results.
. Comfort using AI tools to improve daily work and support adoption.
. Adaptability and willingness to take ownership of evolving responsibilities.
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $110,100.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Wellbeing programs
#LI-MP2
Skills: - Business Analysis
- Compliance
- Generative AI
- MS SharePoint
- Supplier Management
- User acceptance testing
