Summary: Working under the direction of local management, the position provides support and programmatic assistance to meet SEIU's Together We Rise goals, and to support the transformation of our Local. This position is responsible for senior level administrative work in support of various programs and overall organizational needs. This position is a senior administrative level confidential position providing confidential support to local management and may be assigned special projects by management staff, including organizing various components needed to initiate, run and conclude projects. In addition, this position may lead/direct clerical staff in various Local 1021 offices.
Location: Bay Area
Primary Responsibilities and Duties:
The Administrative/Operations Coordinator's primary responsibility is to provide administrative and operational support to achieve our Vision for Power. The Administrative/Operations Coordinator duties listed below are representative of the position: Member Support
• Provide administrative and technical assistance to union officers, union leaders and senior
staff in support of the Local's mission
Prepare presentation materials
Serve as administrative support for designated committees and workgroups
Prepare correspondence, forms, newsletters, flyers and reports to assist in maintaining
regular and effective communication with workers in assigned jurisdictions
Work with union leadership to ensure effective meetings, sound fiscal practices, and
good internal communication
Arrange staff travel and provide logistical support
Perform backup function for other administrative staff during vacation or other absences
Technical Knowledge
Responsible for proficiently using, educating, providing technical support to staff, and
assisting on the adoption of the Local's technology platforms
Accurately review, enter and audit data into Unionware for tracking membership,
contract management, grievances and organizing campaigns
Perform specialized, technical duties required to support the specific responsibilities of
the supervisor assigned
Leadership
Cultivate a learning culture by coaching and mentoring assigned staff to increase
capacity
Identify and promote new processes or procedures for working more efficiently and
effectively
General Operations
Provide day-to-day general administrative support to union leadership
Screen telephone calls and respond to routine and moderately complex inquiries to
support Field and Program staff
Support purchasing for the office, meetings, and retreats
Support scheduling for all aspects of the recruiting process, including initial interviews,
in-person interviews and reference checks
Prepare interview materials and provide onsite coordination during interviews
Assist in the coordination and participation in labor union activities such as encouraging
non-members to become members by assisting with new member sign up and COPE
campaigns
Manage assigned facility responsibilities, such as vendor relations, document and advise
on needs for equipment repairs, and monitor and manage facilities security systems
Perform other duties as assigned
Minimum Qualifications and Special Skills:
Bachelor's degree or High School diploma with equivalent experience
Minimum of three (3) years of administrative experience
Familiarity with a multi-office, organizational environment
Proficient in Microsoft Excel and Microsoft Office Suite
Excellent English grammar and spelling skills
Accurate typing skills over 65 words a minute
Outstanding data entry skills
Must be accurate, timely, detail oriented, and maintain a degree of confidentiality
Ability to be an organizational leader and develop staff. Set a strong example for work
expectations and organizational commitment
Excellent punctuality and attendance
Strong project management skills, organizational, prioritization and follow through skills;
ability to manage large volume of electronic data and paperwork in an organized, detailed
and accurate manner
Highly motivated and able to adapt to a fast-paced work environment
Excellent interpersonal and communication skills
Must be cordial and have a great deal of ethics, integrity, and high regard to
confidentiality.
Ability to work independently under general directives and as part of a team.
Requires the exercise of independent judgment and discretion
Strong attention to detail
Ability to interact professionally with culturally and linguistically diverse staff
Core Competencies: The following competencies have been identified as critical for success in the role and will be referred to during the selection process
Commitment to helping our members' current and future needs. Always providing
prompt and courteous service
Willingly shares expertise and important or relevant information with team members
Clearly conveys information and ideas to individuals and groups through a variety of
communication methods
Continually seeks to improve work processes. Demonstrates the ability to use systems
and technology to improve ways of working
Strives for excellence and efficiency
Ability to adjust priorities. Approaches change positively and adjusts behaviors
accordingly.
Driving Requirements:
Must possess a valid California driver's license; pass a DMV check, and have a good driving
record
Have auto insurance that covers business driving (minimum of $100,000 per
person/$300,000 per incident bodily injury liability/$50,000 property coverage), and
must possess an automobile for business use.
Salary and Benefits: The current salary range is $45.54 - 50.96 and is based on qualifications
and experience. SEIU Local 1021 offers a competitive and comprehensive benefits package.
Including fully employer-paid family health coverage (including domestic partners), life
insurance, a defined-benefit pension plan, 401(k) plan, and generous paid leave time. This position
is represented by the Communications Workers of America (CWA).
TO APPLY: Visit our online Career Center to apply (https://www.seiu1021.org/jobs) You must
include a detailed resume, cover letter indicating the position you are applying for, and the
names, and phone numbers of three (3) references. This position is open until filled; however,
the posting/acceptance of applications may close at any time. No phone calls, please
Hiring: We are committed to hiring staff who reflect our membership and model the unity
and equity that we seek to create in our country. For example, women, LGBTQI, people of
color, and immigrants are strongly encouraged to apply.
