Job DescriptionThe salary range for this position is $105,000 - $135,000 annually
WHAT YOU WILL DO
Leads the Customer Financial Services (CFS) team, managing customer accounts receivable (A/R), credit evaluation, and collections processes to minimize bad debt risk and improve working capital performance. Partners cross-functionally with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
- Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers
- Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly
- Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO)
- Manage cash application processes
- Administer order management controls for accounts outside of approved credit parameters
- Develop customer-specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk
- Implement appropriate security agreements or personal guarantees when required to protect company assets
- Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections
- Provide credit and collection systems training and guidance to business partners and internal stakeholders
- Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development
ESSENTIAL QUALIFICATIONS AND SKILLS:
- Bachelor’s degree in Finance, Accounting, or a related quantitative discipline
- Minimum of 3 years of experience in accounts receivable, credit, or collections
- Minimum of 3 years of experience managing or leading teams
- Strong communication skills, including experience working with diverse customer bases and cultures
- Proficient in Microsoft Office, with expert-level skills in Excel and PowerPoint
- Strong analytical and problem-solving skills with attention to detail
- Effective time management skills with the ability to prioritize in a fast-paced environment
- Demonstrated ability to make firm, confident credit decisions
- Working knowledge of financial accounting principles related to A/R and credit management
PREFERRED QUALIFICATIONS AND SKILLS:
- Experience with ERP systems (e.g., Oracle, SAP) for managing A/R and credit processes
- Participation in professional credit associations (e.g., NACM)
- Exposure to continuous improvement methodologies such as Lean or Six Sigma
WHAT WE OFFER
At Cabinetworks, we offer a comprehensive Total Rewards package designed to support your health, financial well-being, and work-life balance, including medical, dental and vision coverage, 401(k) with company match, paid time off, parental support programs, and company-paid life and disability benefits. Eligibility and plan provisions may vary.
ShiftFull or Part TimeFull time