Job SummaryThe Account Manager oversees a business unit to ensure assets-including customers, staff, aircraft, equipment, and facilities-are maintained to the highest standards. This role involves fostering strong relationships with airport authorities, managing daily operations, and ensuring compliance with contracts, service agreements, and security regulations.
Compensation Rate: $85,000.00 per yearEmployment Status: Full-Time SalaryAirline Designation: Allegiant AirWatch Our Team in Action: Day In The Life Ground HandlingResponsibilities- Build and maintain strong relationships with airport authorities and participate actively in the airport community.
- Ensure the account operates per contract terms and service level agreements.
- Supervise staff, delegate tasks, and create succession plans for leadership development.
- Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
- Manage attendance records, ensure staffing coverage, and control labor budgets.
- Maintain compliance with TSA legislation and the corporate security program.
- Conduct audits to ensure operational continuity and adherence to regulations.
- Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
- Other duties as requested by WFS or customer leadership team.
- Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
- Represent the company's image with integrity and professionalism.
Minimum Requirements- Bachelor's degree in Business, Aviation Management, or a related field (or equivalent work experience).
- Minimum of 3-5 years of management experience, preferably in aviation or a related industry.
- Strong understanding of TSA regulations and airport security protocols.
- Experience managing budgets, scheduling, and labor cost allocation.
- Ability to effectively supervise, motivate, and train staff.
- Independent judgment and decision-making skills required
- Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.
Preferred Skills- Excellent communication and relationship-building skills, particularly with stakeholders like airport authorities.
- Knowledge of ground support equipment and preventative maintenance planning.
- Proficiency in MS Office and operations management software.
- Problem-solving and decision-making skills in a fast-paced environment.
- Leadership and mentorship capabilities, with experience in creating development plans for team members.
- Ability to read, write, fluently speak and understand the English language.
Physical Requirements/Working Conditions- Ability to lift up to 70 lbs.
Perks & Benefits- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
