5-7 years of sales/account management experience in enterprise software services
Strong experience in B2B sales, ideally within analytics or big data
Proven track record of over-achieving sales targets
Ability to understand customers' industries and propose tailored solutions
Bachelor's degree in a technical or business field
Responsibilities
Enhance client relationships through cross-selling and up-selling services
Understand customer needs and industry pressures to build compelling propositions
Build trust with decision makers by providing valuable business insights
Identify new buyers within the customer organization and generate revenue opportunities
Conduct quarterly business reviews to measure customer satisfaction
Forecast revenue and resource needs for seamless engagement execution
Lead pitches and proposals, managing the contract agreement process
Benefits
Opportunity for career growth in a dynamic environment
Flexible working conditions with opportunities for independent problem-solving
Travel opportunities enhancing professional visibility
Collaborative teamwork with delivery managers and technical teams
Engagement in a fast-paced industry that values innovative thinking
Full Job Description
Accounts Director - Sigmoid Analytics
Location: Atlanta - 30% travel
We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.
The Accounts Director should be able to:
Develop a good understanding of customer's needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions.
Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues.
Open up new buyers and new avenues of revenue generation within the customer's organization by mining new contacts and taking up discussions.
Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.
Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience.
Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement.
Maintain a close view of works in progress.
Skills and Qualifications
Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high pressure situations.
Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage.
Solutions selling experience and delivery experience.
A history of consistent over-achievement.
Education/Experience
Minimum Bachelor's degree in a technical / business discipline.
15+ years of experience in B2B Sales and Account Management roles for enterprise customers.
