5-7 years of experience in account management, particularly in social media marketing
Proven track record of leading integrated marketing campaigns
Strong analytical skills with a focus on client KPIs
Excellent organizational and time management abilities
Proficient in communication and writing skills
Ability to adapt to changing priorities and urgent tasks
Responsibilities
Build and nurture relationships with MBUSA social media clients
Collaborate with project management on creative development for social media assets
Review and approve social-led platform briefs and analytics reports
Ensure integration of organic and paid social workflows across campaigns
Act as a brand steward and proactive thought leader within the team
Review creative work to ensure alignment with strategy before client submission
Lead national brand and dealer retail marketing initiatives as needed
Manage the annual social media budget and communicate challenges to clients
Provide status updates in meetings to guide project development
Benefits
Collaborative work environment with a focus on cross-discipline teamwork
Opportunity to work with a prestigious client like Mercedes-Benz
Engagement in innovative and data-driven marketing strategies
Professional growth through exposure to various marketing initiatives
Supportive team culture that encourages open communication
Full Job Description
Agency: M+P
Job Function: Account Management and Growth
Job Subfunction: Account Management
Job Description:
Integrated Account Supervisor
Account: Mercedes-Benz USA National Brand and Dealer Marketing
Reports to: Account Director
Position Summary:
The Integrated Account Supervisor position is the main liaison for the MBUSA social media marketing clients, in addition to being a 360-campaign lead for MBUSA national dealer retail marketing initiatives
Seeking a nimble, proven client partner and accomplished leader of social/digital first activations and fully integrated 360-degree campaigns, experienced with managing multiple assignments of varying scale and urgency at the same time
The candidate should encourage a positive, harmonious attitude among internal account team and social team, promoting open communication and workflow while being a champion of cross-discipline collaboration and operational excellence
Duties & Responsibilities:
Build and nurture the relationship with MBUSA social media clients, leading all client communications regarding social media native platform strategy, creative and production
Work closely with internal project management team on the creative development and production of social media native organic creative assets across MBUSA's owned channels on Instagram, Facebook, TikTok, LinkedIn, Threads and X - including organic calendars and event support
Work closely with Social Strategy to review and approve social-led platform native briefs, monthly and quarterly analytics reports and on-going POVs
Ensure integration of organic and paid social workflows across national brand and dealer retail campaigns, as well as global initiatives
A brand steward, proactive thought leader and flexible member of a large team with a keen attention-to-detail for all client deliverables - large or small
Reviews creative and other agency staff work to ensure that it reflects the strategy and objectives prior to submission to the Account Director, Group Account Director and subsequently to client
Lead ad hoc national brand, dealer retail marketing initiatives as well as internal communications, special projects and new business activities, as needed
Manage annual social media budget with support of AAEs, while keeping client abreast of any budget challenges throughout the year, and finding creative solutions to achieve greater production efficiency
Collaborate and integrate with the other Account Supervisors on the Mercedes-Benz Account, and inform the Account Director of key developments that have implications for the rest of the account team and/or other disciplines within the agency
Give status updates in meetings for internal and external purposes, guiding the day-to-day development of responsible projects, and ensure client expectations are met or exceeded
Requirements:
Must be focused on building strong, lasting client/agency relationships based on making progress in achieving clients' marketing objectives with efficiency
Must demonstrate strong analytical skills and ability to identify opportunities that drive client KPIs while navigating a fast-moving environment
A data-driven approach to project leadership with a focus on innovative tactics to reach new audiences
Excellent organizational skills and ability to self-manage own time according to deadlines
Ability to change priorities and pivot to emerging urgent tasks
Proficient writing and communication skills
90,000-100,000
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.
About Harrison and Star
Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
