Bachelor's degree with 3+ years in medical marketing or agency experience
Experience managing direct reports
Strong verbal and written communication skills
Excellent organizational and presentation skills
Familiarity with digital projects or accounts
Proficient in Microsoft Office
Ability to travel for client meetings
Responsibilities
Develop comprehensive product knowledge and market insights
Execute marketing strategies and ensure client satisfaction
Communicate client needs to cross-functional teams
Present agency recommendations and strategies to clients
Collaborate with Project Management for accurate product forecasts
Ensure adherence to agency account procedures
Coach and develop team members through individual development plans
Benefits
Hybrid work model with 3 days in-office
Opportunities for professional development and training
Collaborative work environment
Engagement in strategic client initiatives
Access to agency resources and support for project execution
Full Job Description
Agency: Remedy Edge
Job Function: Account Management and Growth
Job Subfunction: Account Management
Title: Account Supervisor
Department: Account Services
Your Role: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.
Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
Communicate client needs to all cross functional partners, including creative and project management, ensuring projects are on brief and in line with brand strategy
Effectively present the agency's recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
Work with Project Management to provide accurate and timely product forecasts - while seeking supervisor's input on critical situations or changes
Ensure that team members know and follow established agency account procedures, including but not limited to; agency process, client process and project status tracking
Assist in the development of Project Briefs, SOWs Client Presentations and Brand Plans
Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
Lead and participate in live and virtual client meetings, engage with clients independently on tactical and strategic initiatives under the guidance of senior account team members
Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps
Contribute to the development of recommendations of project optimizations based on client feedback, MLR discussions, and market research/insights
Assist senior account team members as needed with meeting prep, project updates, and client deliverables
What You'll Need:
Superior verbal and written communication skills
Superior organizational skills
Able to collaborate across a multi-disciplinary brand team
Excellent presentation skills with an ability to present ideas to brand teams and clients
Experience working on digital projects or accounts with strong digital focus
Proficient in Microsoft Office
Bachelor's degree with a minimum of 3 years of medical marketing or agency experience
Previous experience managing one or more direct reports
Able to travel to client meetings
Pharmaceutical advertising is preferred, not required
This is a hybrid position. As per Omnicom policy, hybrid employees are expected to be in the office 3 days/week.
