Agency:
Remedy Edge
Job Function:
Account Management and Growth
Job Subfunction:
Account Management
Job Description:
Title: Account Supervisor
Department: Account Services
Your Role: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.
Competencies: Compassionate, Solutions Oriented, Collaborative, Organized, Proactive, Takes Risks
What You'll Do:
Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
Communicate client needs to all cross functional partners, including creative and project management, ensuring projects are on brief and in line with brand strategy
Effectively present the agency's recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
Work with Project Management to provide accurate and timely product forecasts - while seeking supervisor's input on critical situations or changes
Ensure that team members know and follow established agency account procedures, including but not limited to; agency process, client process and project status tracking
Assist in the development of Project Briefs, SOWs Client Presentations and Brand Plans
Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
Lead and participate in live and virtual client meetings, engage with clients independently on tactical and strategic initiatives under the guidance of senior account team members
Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps
Contribute to the development of recommendations of project optimizations based on client feedback, MLR discussions, and market research/insights
Assist senior account team members as needed with meeting prep, project updates, and client deliverables
What You'll Need:
Superior verbal and written communication skills
Superior organizational skills
Able to collaborate across a multi-disciplinary brand team
Excellent presentation skills with an ability to present ideas to brand teams and clients
Experience working on digital projects or accounts with strong digital focus
Proficient in Microsoft Office
Bachelor's degree with a minimum of 3 years of medical marketing or agency experience
Previous experience managing one or more direct reports
Able to travel to client meetings
Pharmaceutical advertising is preferred, not required
This is a hybrid position. As per Omnicom policy, hybrid employees are expected to be in the office 3 days/week. $90,000 - $116,500
