Salesforce

Account Partner - SLED/NGO - Public Sector

Salesforce$120K — $150K *
US-Anywhere
+ 3 other locationsRemote
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in consulting sales with success in state/local government and/or NGO markets
  • Proven track record of closing complex, SOW-based services engagements
  • Deep familiarity with government procurement processes and contract vehicles
  • Strong executive presence to engage senior public sector stakeholders
  • Knowledge of Salesforce platform solutions preferred
  • Ability to travel to client sites as needed
  • Interest in rapidly-evolving AI tooling for customer use and delivery models.

Responsibilities

  • Own a bookings quota and territory, sourcing and closing professional services engagements
  • Build and maintain trusted relationships with government executives and agency leadership
  • Lead solution-scoping conversations and develop customer-centric proposals
  • Navigate SLED/NGO procurement vehicles effectively
  • Partner with resellers and channel partners to maximize services reach
  • Maintain accurate forecasting and pipeline hygiene in Salesforce CRM
  • Deliver executive-level presentations to senior government stakeholders
  • Drive customer adoption and lifecycle management through proactive sales activities.

Benefits

  • Access to resources that promote finding balance in work and life
  • Opportunities for professional growth with AI tools
  • Supportive culture that encourages redefining personal and professional potential
  • Collaboration with cross-functional teams to enhance impact.
  • Focus on delivering amazing customer experiences.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

About the Role

As a leading Account Partner (AP) on the State & Local/ NGO Professional Services team, you are a trusted advisor who helps government agencies unlock significant business value from their Salesforce investment. You own and grow a portfolio of SLED/NGO government accounts, driving the full professional services sales cycle - from pipeline generation and solution scoping through close. You partner closely with License Account Executives, Engagement Managers, Delivery Architects, and Customer Success Managers to ensure customers achieve their digital transformation goals.

Key Responsibilities:
  • Own a bookings quota and territory, independently sourcing and closing professional services engagements (Statements of Work, fixed-price agreements, multi-year contracts)
  • Build and maintain trusted relationships with government executives, program managers, and agency leadership
  • Lead solution-scoping conversations and develop compelling, customer-centric proposals
  • Navigate SLED/NGO procurement vehicles (e.g., NASPO ValuePoint, cooperative purchasing agreements, state-specific contract vehicles)
  • Partner with resellers like Carahsoft and other channel partners to maximize services reach
  • Maintain accurate forecasting and pipeline hygiene in Salesforce CRM
  • Deliver executive-level presentations and business value storytelling to C-suite and senior government stakeholders
  • Drive customer adoption and lifecycle management through proactive sales activities for both new and existing accounts
  • Demonstrated experience with capture strategies, teaming strategies and procurement strategies for large, complex professional services engagements
  • Demonstrated ability to work with cross-functional teams (license, product, internal operations, architecture and delivery teams) to


Required Qualifications
  • 8+ years of experience in consulting sales with demonstrated success in state and/or local government/ and /or NGO markets or a combination of professional services and technology sales in these markets
  • Proven track record closing complex, SOW-based services engagements
  • Deep familiarity with government procurement processes and contract vehicles
  • Strong executive presence and ability to engage senior public sector stakeholders
  • Knowledge of Salesforce platform solutions (Sales Cloud, Service Cloud, Government/Industry Clouds) preferred
  • Ability to travel to client sites as needed
  • Demonstrated interest and understanding of rapidly-evolving AI tooling for customer use as well as for use in delivery models for professional services organizations.


Desired Skills
  • Experience with digital government transformation initiatives (CRM modernization, health & human services, courts, DMV, public safety)
  • Familiarity with Phase 0 / discovery engagement motions
  • Proficiency using AI tools throughout the sales cycle for buyer research and pipeline strategy


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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