5-7 years of experience in account management or sales, preferably in the automotive sector
Mid-level understanding of inventory management for new and used vehicles
Proven ability to build relationships with dealership decision makers
Strong communication skills for effective training and coaching
Experience with Salesforce.com or similar CRM tools
Ability to analyze performance metrics and derive actionable insights
High energy and motivation to drive operational strategies
Responsibilities
Retain major auto groups in the Central Region through relationship building
Train and coach users on best practices for product utilization
Consult with senior management to enhance sales profitability
Monitor customer engagement to ensure effective use of tools
Identify customer needs and set up opportunities for upselling
Renew contracts proactively to maintain customer loyalty
Plan and execute quarterly campaigns to address market trends
Benefits
Opportunities for professional development and training
Collaborative work environment focused on trust and transparency
Incentive compensation plan based on performance
Supportive company culture prioritizing people and positive experiences
Flexibility in work arrangements to accommodate personal needs
Full Job Description
The Strategic Account Executives activities include: Retention of major auto groups in the Central Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.
Mid-level understanding of Inventory Management practices and operations for new and used vehicles
Developing expertise with our products so that they become "second hand" in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
Coordination and execution of launches on our products for new store(s) that are sold
Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
Renewing customers before their contract terminates to keep them as loyal customers
Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations
Other duties as assigned
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Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never SettlingCompensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
