5-7 years of experience in account management or sales, preferably in the automotive sector
Strong understanding of inventory management for new and used vehicles
Proven ability to build relationships with dealership decision makers
Experience in training and coaching teams on operational strategies
Familiarity with Salesforce.com for reporting and tracking activities
Responsibilities
Retain major auto groups in the Central Region through relationship building
Conduct training sessions and infuse best practices among dealership staff
Monitor customer performance to ensure effective use of products
Identify customer needs and set the stage for sales upgrades
Plan and execute quarterly campaigns to address market trends
Hold professional business reviews with dealership decision makers
Respond to and resolve issues related to data feeds or application glitches
Benefits
Opportunity for professional growth in a dynamic environment
Engagement with senior management and dealership decision makers
Involvement in strategic planning and execution of campaigns
Access to training and development resources
Potential for performance-based incentives
Full Job Description
The Strategic Account Executives activities include: Retention of major auto groups in the Central Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.
Mid-level understanding of Inventory Management practices and operations for new and used vehicles
Developing expertise with our products so that they become "second hand" in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
Coordination and execution of launches on our products for new store(s) that are sold
Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
Renewing customers before their contract terminates to keep them as loyal customers
Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations
Other duties as assigned
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Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
