Job Summary:
Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.
Key Responsibilities:
• Create strategies to identify, qualify, and target prospective clients in key markets.
• Provide knowledgeable product and service strategy to leverage GDT within the marketplace.
• Develop proposals, deliver customer presentations, facilitate demos, and close the business.
• Provide full life-cycle account management on all assigned accounts.
• Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.
• Exceed quotas in a competitive environment and complex sales structure.
Knowledge, Skills, and Abilities:
• Excellent communication and presentation skills.
• Ability to leverage existing relationships to establish new business opportunities for GDT.
• Exceptionally ambitious and sales-centric with the inherent need to exceed expectations.
• Aptitude to learn cutting-edge technology products and services across multiple vendors.
• Ability to build client rapport, leading to long lasting relationship and referrals.
• Highly polished and professional - both in demeanor and appearance.
• Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.
Certifications:
Technical certifications and/or sales certification from one of our primary partners including Cisco, HPE, Dell/EMC, or VMware.
