Account ManagerAre you someone who enjoys building relationships, solving business challenges, and helping clients succeed? Do you thrive in a fast-paced, collaborative environment where curiosity and continuous learning are valued?
As an Account Manager at Equilar, you'll serve as a trusted advisor to executive HR, Legal, and C-suite leaders at many of the world's largest companies. You'll help clients maximize the value of our market-leading SaaS platform while driving long-term partnerships and business growth.
If you're intellectually curious, customer-focused, and excited by the opportunity to work with senior executives, we'd love to meet you.
What You'll DoAs an Account Manager, you'll own a portfolio of approximately 75-100 enterprise accounts and be responsible for delivering an exceptional client experience from onboarding through renewal.
Key responsibilities include:
- Build trusted relationships with executive HR, Legal, and C-suite stakeholders.
- Deliver outstanding client service that drives customer satisfaction and long-term retention.
- Proactively monitor account engagement, identify opportunities to increase platform adoption, and resolve client challenges.
- Lead product training and ongoing education to help clients maximize the value of their subscriptions.
- Manage annual renewals for a seven-figure book of business.
- Identify and close upsell and cross-sell opportunities that expand client partnerships and support company growth.
- Partner closely with Product, Research, Marketing, and Sales teams to deliver an exceptional customer experience.
What Makes Someone Successful Here?Our most successful Account Managers come from a wide variety of backgrounds-including client services, SaaS, sales, consulting, HR, finance, and legal technology.
The qualities they share are:
- Genuine curiosity about business and corporate leadership.
- Strong communication and relationship-building skills.
- Coachability and a growth mindset.
- A proactive, solutions-oriented approach to serving clients.
- The ability to quickly learn complex products and industries.
Our work sits at the intersection of executive compensation, corporate governance, leadership, and business strategy. Staying informed about the business world-whether through industry publications, podcasts, or financial news-helps our Account Managers become trusted advisors to senior executives.
Our onboarding program is frequently described as a "mini-MBA," providing the knowledge and confidence needed to excel in the role.
Learning & Career DevelopmentYou'll benefit from:
- Comprehensive training in executive compensation, corporate governance, and our SaaS platform.
- Weekly one-on-one coaching with experienced leaders.
- Cross-functional collaboration with Product, Marketing, and Research teams.
- Direct exposure to executive decision-makers at Fortune 500 companies.
- Ongoing opportunities to develop both business acumen and leadership skills.
Preferred Qualifications - Bachelor's degree or equivalent military or professional experience.
- 2+ years of experience in account management, client success, customer success, client services, inside sales, HR, or executive compensation.
- Experience in SaaS, enterprise software, HR technology, legal technology, financial services, or data and research businesses is preferred.
- Strong interpersonal, organizational, and communication skills.
- A passion for learning and helping clients achieve measurable business outcomes.
Compensation & BenefitsOn-Target Earnings: $70,000-$100,000 (base salary, commission, and bonus).
We also offer a competitive benefits package, professional development investment, and profit-sharing opportunities.
An overview of our benefits can be found on our careers page: www.equilar.com/careers
Additional Information - This position is based in our Chicago office.
- Employees work in-office Monday through Thursday.
- This position is not eligible for visa sponsorship.
If you're excited to build meaningful client relationships, develop expertise in a highly specialized industry, and grow your career alongside an ambitious, collaborative team, we encourage you to apply.
