Braze

Account Manager, Emerging Enterprise

Braze$85K — $100K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in Sales or Account Management, particularly in SaaS with quota responsibility
  • Experience with companies over 2,000 employees
  • Excellent verbal and written communication skills, with executive presentation experience
  • Intermediate to advanced knowledge of Google Office and Microsoft Office Suite
  • Familiar with Salesforce.com or equivalent CRMs
  • Proven ability to manage time and prioritize tasks effectively
  • Up-to-date knowledge of digital trends in mobile, web, and email.

Responsibilities

  • Expand customer relationships through collaboration with Account Executives
  • Analyze customer product usage to identify cross-sell and upsell opportunities
  • Collaborate with Renewals Managers and Customer Success Managers for upsell identification
  • Engage with various internal departments to drive product adoption
  • Coordinate resources to enhance feature exploration
  • Meet quarterly upsell and renewal targets
  • Travel as necessary for customer engagement and relationship building.

Benefits

  • Competitive compensation including equity options
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off policy
  • Comprehensive medical, dental, vision, life, and disability coverage
  • Family services including fertility and paid parental leave
  • Formal career development pathways and learning opportunities
  • Community engagement initiatives like Volunteer Week and donation matching
  • Supportive Employee Resource Groups and a recognized company culture.
Full Job Description
As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze's client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet. WHAT YOU'LL DO • Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K • Proactively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunities • Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities • Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing • Coordinate resources to drive feature exploration and adoption • Achieve quarterly upsell and renewals targets • Occasionally travel for onsite customer engagement, meeting with and selling to existing customers. WHO YOU ARE • 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent: • in a quota-carrying role • working with companies with 2,000+ employees • Drive, determination, and accountability • Excellent product knowledge and ability to learn a feature-rich application • Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams • Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote • Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline • Excellent organizational skills and time management abilities • Proven ability to quickly get up to speed on new cloud apps and tools • A proven networker in your daily life • Up-to-date on digital trends, especially in the mobile, web, and email space • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus • Prior experience in a startup technology company is a plus For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend • A curated in-office employee experience, designed to foster community, team connections, and innovation • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is a customer engagement platform that delivers messaging experiences across push, email, in-app, and more. The company's platform is designed to help brands create personalized and relevant messaging experiences for their customers. Braze was founded in 2011 and is headquartered in New York, New York.
Learn more about Braze
Size
1,000 employees
Market Cap
$2.4 billion
Industry
Founded
2011
NASDAQ

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