Account Manager
We are currently seeking a qualified Account Manager to join our team. The Account Manager is responsible for managing client relationships, supporting new and existing business opportunities, and coordinating crossfunctional efforts related to work packages for electronics products and engineering services, proposals, and staffing. This role serves as a key liaison between customers, internal leadership, and engineering teams to ensure timely, compliant, and commercially viable solutions.

Location: Mississauga, ON
Job Type: Full Time
Working Arrangement: On-site

Responsibilities

• Act as the primary point of contact for assigned customer accounts, managing ongoing relationships and responding to project and customer needs.
• Support proposal development by coordinating pricing inputs and ensuring pricing strategy aligns with commercial objectives and customer win strategies.
• Build and maintain strong, professional relationships with customers.
• Contribute to proposal development by coordinating pricing inputs, supporting and aligning with win strategies.
• Ensure customer systems, processes, and compliance requirements are followed for proposals, escalating exceptions as needed.
• Build and maintain strong, professional relationships with customers.
• Serve as a key point of contact for assigned clients and prospects
• Assist the Business Development Manager with lead tracking, prospect research, and pipeline updates.
• Coordinate meetings, follow-ups, and action items with prospects and internal teams.
• Maintain accurate client records, contact details, activities, and opportunities in the CRM system.
• Lead end-to-end Account Management activities including opportunity shaping, capture planning, and proposal coordination.
• Prepare regular reports on account status, pipeline activity, and business development progress.
• Monitor upcoming renewals, contract expirations, and client follow-up deadlines.
• Develop a comprehensive understanding of client accounts through relationshipbuilding and ongoing information gathering, using insight and data to support account development and growth.
• Work crossfunctionally with engineering, contracts, finance, and management on bidding strategies.

Basic Qualifications

• Bachelor's degree in Business Administration or equivalent experience.
• Minimum 3-5 years of experience in business development and account management, or capture management within engineering services or technical consulting.
• Strong communication skills (written and verbal) with the ability to engage both technical and executive audiences.
• Strong understanding of commercial concepts including pricing, bill rates, margins, and customer requirements.
• Self-driven, strategic thinker with strong organizational, problem-solving, multi-tasking and prioritization skills.
• Proven ability to manage multiple stakeholders and priorities simultaneously.
• Proficiency with various CRM systems, customer platforms, and standard business tools such as Salesforce, etc.

Please note:
Interested applicants must apply directly to this link to be considered for this position: [email protected]
The name of the file for the resume should be the applicant's full name and the position title you are applying for. The resume format should be PDF.

Compensation:$75,000 - $90,000 CAD (annual salary)
The base salary or rate offered to an applicant within this range is determined by considering several factors, including the individual's geographic location, skills, competencies, and unique qualifications. This ensures compensation is fair and aligned with the specific requirements and attributes of each candidate.
Vacancy Status:This posting is for an existing vacancy.
AI in Hiring:We use AI tools to assist with application management (e.g., organizing submissions and surfacing potentially relevant qualifications). AI is not used to make hiring decisions. All decisions are made by our hiring managers and recruitment team. Our use of AI is governed by security and privacy risk assessments aligned with our cybersecurity framework.