Experience selling court reporting or related legal services is crucial.
Existing client relationships within the legal sector are highly valued.
Proven track record in sales, negotiation, and customer service in a dynamic environment.
Strong problem-solving skills and excellent communication abilities required.
Bachelor's Degree preferred, enhancing professional credibility.
Responsibilities
Service existing accounts with a focus on relationship-building.
Generate new account revenue by identifying and pursuing potential law firm leads.
Achieve monthly and quarterly sales targets through proactive sales activities.
Engage potential clients with demonstrations and technical discussions about services.
Work collaboratively with internal teams, including sales and marketing.
Provide exceptional customer service to all clients.
Participate in industry events and client engagements, either in-person or virtually.
Benefits
Fully remote work flexibility supporting work-life balance.
Collaborative team environment, fostering professional growth and development.
Opportunities to participate in industry events and client interactions.
Access to a CRM tool for streamlined activity tracking and customer follow-up.
Supportive work culture that prioritizes customer satisfaction.
Full Job Description
Account Executive (Fully Remote)
SUMMARY:
The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and the company's internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.
ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:
Service existing accounts through a relationship-based approach
Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around the company's offerings
Drive sales activity to achieve monthly and quarterly revenue goals
Engage in technical discussions with potential clients through demonstrations and presentations
Collaborate internally with sales team, sales management, and marketing
Provide all clients with superior customer service
Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
Daily usage of company provided CRM to track activity and customer follow up
Work collaboratively with all operations teams to ensure customer satisfaction
ACCOUNT EXECUTIVE QUALIFICATIONS:
Previous experience selling court reporting services or other services to the legal industry is paramount
Established legal client book of business is highly desirable
Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
