Role description:The
Account Executive will be accountable for end-to-end account management for our top clients, owning client strategy and driving new profitable growth through diversification of the client portfolio.
Role accountabilities:- Develop client strategy and annual business plans.
- Build and maintain C-suite level relationships with clients, creating strong partnerships and maintaining an active presence at client events.
- Manage client account profitability, including cost of sales, pursuit and investments.
- Drive client NOI, organic growth, client margin, and optimum DRO.
- Approve client account investments.
- Increase share of wallet through service diversification.
- Present thought leadership to the client, via research and development and subject matter experts, to shape client thinking.
- Mine and develop new growth opportunities with the client, bringing all of Arcadis' services/propositions to the forefront.
- Lead the client success team with health, safety and wellbeing at the forefront.
- Actively mentor and guide Account Leaders in client relationship building.
- Foster an inclusive working environment within the account team and promote collaboration across Sector and Service team members.
Qualifications & Experience:- Extensive experience in account management and client strategy within the AEC or related professional services industry.
- Strong commercial and financial acumen, including understanding of pricing, cost of sales, pursuit and investment decisions, client NOI and margin, and using these to inform account strategies and plans.
- Demonstrated strength in business development and opportunity management, including identifying, shaping and converting complex, multi discipline opportunities with strategic clients.
- Advanced client insights and market awareness, with the ability to interpret client priorities, sector trends and competitive dynamics to develop compelling client strategies and annual business plans.
- Well versed across all Arcadis services to increase share of wallet through diversification of service offering.
- Exceptional relationship building skills, with advanced acumen in building and maintaining trusted relationships at C-suite and senior stakeholder levels in client organizations.
- Proven ability to lead and mentor multi-disciplinary teams, creating a collaborative, inclusive and high performing environment focused on client success.
- Excellent communication, presentation and negotiation skills, including experience representing the company at client meetings, reviews and industry events.
- Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
- Degree level education in a relevant field such as business, accounting, economics or a related field, or equivalent practical experience.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $212,000 - $318,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
