Account Executive, SMB - Austin

Our SMB (Small and Medium Business) Sales Team is responsible for landing and expanding 1Password customers. As an SMB Account Executive, you will be responsible for managing a territory that includes target-accounts and an existing book of business that has companies of up to 1,000 employees. Your primary focus will be on hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You will also be responsible for upselling into the existing account base, leveraging our Extended Access Management Identity. The successful candidate will possess exceptional skills in building and managing their own pipeline, engaging in multi-threaded relationships, and demonstrating expertise in account planning, territory management, and value-based selling. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate - from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs - creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 2+ years of SaaS sales experience, preferably in identity & security or privilege access management, with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up - Strong track record of meeting or exceeding sales quotas and KPIs. - Experience up-selling & cross-selling to both new customers and across your book of business - Proficiency in strategic account planning, territory management, and value-based selling. - Strong business acumen, communication & presentation skills to C-Suite - Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target - Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Self-motivated, driven, and able to work independently in a remote setting. - Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach What you can expect: - Sales: - Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking. - Drive Sales Growth: - Achieve or exceed sales targets and KPIs, including: - Consistently meet or exceed quarterly sales quotas. - Maintain a high level of outbound activity, including calls, emails, and meetings. - Develop and close new business opportunities within your territory. - Upsell and Expand Accounts: Identify opportunities to upsell Extended Access Management to your Enterprise Password Manager Customers. - Cross-functional Collaboration/Team Selling: - Collaborate seamlessly with SDRs, Solutions, Onboarding and Customer Success Managers (CSM) to optimize client engagement and identify growth opportunities. - Engage in multi-threaded relationships within client organizations to enhance overall account health. - Value-Based Selling: - Implement value-based selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Presentation and Negotiation: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Experience working with Mutual Action Plans to drive an agreed-upon outcome. - Utilize strong negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $68,000 USD and $95,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. How we work with AI We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged-it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process-candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy 💖 Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly