This is where you and your skills come in. We’re currently looking for: A Mid-Market Expansion, Account Manager to proactively manage a list of RingCentral’s premier existing customers acquired through direct & channel partners and tasked with cultivating and saturating business within these accounts.
With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and add to the thousands of businesses already using RingCentral for their communication needs.
Job Responsibilities:
- You’ll become the resident expert on the RingCentral services including Mobile, Office, and Contact Center and sell our hosted VoIP platform, call management services, and IP hardware.
- Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes.
- Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives to small and mid- market business markets.
- Align with our channel partners to leverage the unique relationships they have with their customers to maximize revenue growth and minimize churn.
To succeed in this role you must have experience in:
- 3-5 years of B2B sales experience, preferably in the technology sector.
- Demonstrated sales record of meeting and exceeding sales quotas.
- Success in maintaining existing customer base, cultivating new business, and upselling services/products.
- Ability to explore and make recommendations to customers based on customer needs.
- Excellent customer service orientation, face-to-face and on the phone to support remote users.
- Strong initiative and creativity applied through technology.
- Vibrant and energetic attitude, willingness to perform and get things done.
- Experience working in the channel is a plus.
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Debt refinancing assistance
Employee perks and discounts program
If you are hired in Colorado, the compensation range for this position is between $105,000.00 and $150,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
We hire for this role frequently. There is no application deadline for this role.
