Account Executive-Midmarket-Chicago, IL (Hybrid)

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

This role offers the benefits of our dynamic hybrid work model-combining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company's discretion.

Waitwhile is a modern waitlist and scheduling platform that helps businesses create better waiting experiences for their customers and teams. We're trusted by leading brands like IKEA, Nike, CHANEL, Capital One, Costco, and Delta Airlines to eliminate lines, maximize appointments, and deliver world-class guest experiences. We're a fast-growing, product-led company with a global team passionate about transforming how businesses manage customer flow. From walk-ins to appointments, events, and everything in between.
Now, we're looking for a driven Mid-Market Account Executive to help us expand our footprint and bring Waitwhile to even more customers.

Job Summary:
As a Mid-Market Account Executive, you'll own the full sales cycle - from
prospecting and discovery to negotiation and close - with a focus on mid-market customers across key industries like retail, finance, government, education and healthcare.

You'll work closely with marketing and customer success teams to build pipeline, run tailored demos, and help shape the next stage of Waitwhile's growth story.

What You Will Do:

• Own the full sales cycle
• Manage opportunities from first conversation to close.
• Focus on deals in the $30K-$150K ARR range.
• Build pipeline strategically
• Partner with BDRs and Marketing to target the right accounts and industries.
• You will be expected to drive pipeline through inbound and self-sourced outbound opportunities.
• Run world-class demos and presentations
• Partner with sales engineers to build custom tailored demos
• Tailor messaging and ROI storytelling to each buyer persona
• Be an expert on Waitwhile and the value that it brings each buyer persona
• Negotiate and close deals
• Deliver deals that create value for our customers and Waitwhile
• Ensure that a deal is a good fit for Waitwhile and that we will continue to drive value over time
• Collaborate cross-functionally
• Partner with Sales, Marketing, and RevOps to ensure alignment across campaigns, handoffs, and messaging.
• Provide feedback from frontline prospecting to inform content, targeting, and product positioning with Marketing, Product, and CS to ensure smooth handoffs and impactful onboarding.
• Track and forecast
• Track all leads from top of funnel to close accurately in CRM (Hubspot) and contribute to data-driven pipeline reviews.
• Own timelines and estimated closes for all deals.

What You Need to Succeed:

• 4-6+ years of B2B SaaS sales experience, with proven success in closing mid-market or upper-SMB deals.
• Consistent track record of meeting or exceeding quota.
• Excellent communication, negotiation, and storytelling skills.
• Strong understanding of consultative and value-based selling.
• Ability to navigate complex buying committees and multithread deals.
• Experience selling to retail, education, or enterprise services is a plus.
• Familiarity with tools like ZoomInfo, HubSpot, Chorus, and Notion.

Why You'll Love Waitwhile

• Opportunity to design and own a brand-new outbound motion at a fast- growing SaaS company.
• Fully remote team with flexible hours and an inclusive culture.
• Collaborative, low-ego environment where new ideas are welcomed an tested.
• Chance to work with globally recognized brands and make a visible impact on growth.
• Backed by Allegion (NYSE:ALLE), a $3B global leader in access management, we have financial stability, extremely good benefits and resources to grow.

Waitwhile has a positive, diverse, and supportive culture-we look for people
who are curious, inventive, and work to be a little better every single day. We

aim to be smart, humble, hardworking and, above all, collaborative. If this
sounds like a good fit for you, why not say hello?

Waitwhile has a positive, diverse, and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"

• Unlimited Paid Time Off

• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

• Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

• Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

• Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

• Life Insurance - Term life coverage with the option to purchase supplemental coverage

• Tuition Reimbursement

• Voluntary Wellness Program - Simply complete wellness activities and earn monetary rewards

• Employee Discounts through Perks at Work

• Community involvement and opportunities to give back so you can "serve others, not yourself"

• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $80,000 to $100,000. The actual compensation will be determined based on experience and other factors permitted by law.

• Bonus Eligible: Yes

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

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