3+ years in Sales, Customer Success, Account Management, or Business Development
Strong advocacy skills for customer needs
Technical aptitude and curiosity about databases and technology
Ability to work autonomously and make key decisions
Entrepreneurial mindset for building new processes
Collaborative team player
Familiarity with tools like Salesforce, Slack, and Outreach
Exposure to database, cloud, and infrastructure technology is a plus
Responsibilities
Activate newly closed accounts and drive ARR growth
Identify expansion opportunities within customer base
Manage 40-60 accounts for success
Build relationships with key stakeholders in accounts
Drive pipeline development and achieve quotas
Collaborate with product marketing for effective messaging
Partner with external stakeholders to accelerate adoption
Design programs to identify and develop new use cases
Benefits
Remote-first work environment with hybrid model
Opportunity to work in a fast-growing team
Access to cutting-edge technology and tools
Collaborative culture that values innovation
Potential for career growth in a dynamic company
Full Job Description
Role Summary
Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company. We are looking to hire out of Atlanta, GA and San Francisco, CA. Both roles offer a hybrid model, with 2 days in office.
We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.
What You'll Do
Receive and activate newly closed-won accounts handed off from our new-logo team, and drive ARR growth by growing identified workloads and finding new workloads
Identify activation and expansion opportunities within your customer base
Be responsible for the success of 40-60 accounts
Build and grow relationships across your accounts by identifying champions, coaches, and economic buyers, and expanding your network of contacts as organizations and use cases evolve
Drive consistent activity, pipeline development and quota attainment
Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers
Partner with key external stakeholders like cloud service providers (AWS, GCP, Azure) and third-party SIs to accelerate adoption and unlock co-sell opportunities within your accounts
Design and execute programs to support the identification, design and productionization of new use cases with your customers
Experience partnering with an SLA backed technical support services org and coordinating across teams to keep customers successful as they scale
What You'll Bring
Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges
3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
A background and passion for advocating on behalf of your customers
A mind for technology - we'll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
Team player and passion for collaboration
Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude and OpenAI
Prior exposure to database, cloud, and infrastructure technology is a plus
