8+ years of experience in an advertising creative agency
Proven track record managing financial service accounts
Experience in 360 project management with bilingual execution
Strong skills in financial reporting, forecasting, and BCR management
Exceptional relationship-building abilities with an entrepreneurial spirit
Ability to thrive under pressure and meet deadlines in a fast-paced environment
Extensive experience in Digital and Broadcast Production
Responsibilities
Serve as the primary day-to-day contact for clients and internal teams
Maintain proactive communication with senior leadership regarding account status
Manage and execute integrated campaigns across digital and traditional media
Drive and sell integrated strategic initiatives to clients
Influence the quality of creative work through deep understanding of client needs
Cultivate strong relationships across all internal agency functions
Lead annual planning processes, SOW, and resource allocations
Oversee account administration and troubleshoot day-to-day issues
Facilitate seamless communication between agency, clients, and partner agencies
Manage direct reports, including professional development and performance reviews
Benefits
Opportunity to work with a leading financial services client
Chance to create impactful and bold work
Collaborative and creative agency environment
Professional development opportunities
Potential for after-hours work and travel for meetings and shoots
Full Job Description
This is an exciting opportunity to work on a financial services client based in Toronto, supporting a national service offering. You will have the opportunity to create bold and exciting work that makes a lasting impact.
Who We're Looking For:
We're in search of a talented Account Director join our client services team. If you thrive in delivering client service excellence in a creative agency environment, consider this opportunity below. More specifically, you will:
Be the key senior day-to-day point of contact for client and internal team; must have a proven track record of building trusting, professional relationships internally, with clients, and partners
Maintain proactive communication with GAD and/or MD on account status
Manage and execute fully integrated campaigns with a balance between digital/interactive/social marketing focus and traditional above the line
Influence, drive, and sell integrated strategic initiatives
Impact the development of the highest quality of creative work by sharing knowledge of the client's business/brand/category and demonstrating strong creative judgment
Cultivate strong relationships and partner effectively with all internal agency functions
Work with strategic and creative partners to helps devise short + long term strategies and opportunities for client with creative opportunities and revenue growth
Proactively lead annual planning processes, SOW, and resource allocations
Own the communication between agency, client and partner agencies (media, retail, digital, PR, etc.) to ensure seamless collaboration
Be responsible for direct reports, professional development, and performance reviews
What You Bring:
8+ years of experience in advertising creative agency
Experience managing financial service accounts
Experience on 360 project management with bilingual execution
Strong financial reporting, forecasting and BCR management
An amazing relationship builder who is entrepreneurial in spirit - we want a champion of creative thinking who embraces a challenge
Ability to work under pressure and rally team to meet deadlines in a fast-paced creative environment - independently takes initiative with thorough follow-up ability
Extensive Digital and Broadcast Production experience is essential
Incredibly well organized, collaborative, receptive to change, laser focused on detail
From time to time, after hours work and overnight traveling to meetings, shoots and/or post sessions may be required
Compensation for this role ranges from $95,000 to $110,000 CAD, depending on experience.