Full Job Description
The Account Director for a Maryland customer is a dedicated, single-customer strategic sales role embedded within TRM's US National Security team. This person will own TRM's most sensitive and high-stakes intelligence community account - building the trusted relationships, mission alignment, and commercial pipeline needed to make TRM the indispensable blockchain intelligence platform.
This role requires an active TS/SCI w FSP Poly clearance on Day 1 and deep prior experience in the customer environment.
The impact you will have:
• Own the complete the account relationship - mapping stakeholders from operational analysts through program leadership, identifying mission priorities, and positioning TRM's blockchain intelligence platform as essential infrastructure for their workflows
• Lead all commercial activity: managing renewals, driving expansions into new programs, and creating net-new pipeline by identifying use cases where TRM's data and tooling can meaningfully support the mission
• Develop and maintain a 12-month rolling account plan, mapping pipeline to named programs, budget cycles, and contract vehicles - always maintaining 3x quota coverage
• Partner with TRM's Solutions Architecture team to lead technical demonstrations and proof-of-concept engagements, translating operational requirements into compelling TRM proposals
• Serve as the internal voice for TRM - bringing mission feedback to Product, Intel Products, and Compliance Advisory to directly shape TRM's NatSec capabilities
• Navigate complex procurement landscape: identifying available contract vehicles, working with TRM Legal and Deal Desk to structure compliant deals, and building pipeline far ahead of budget availability
• Develop a roster of internal champions who will advocate for TRM's expansion across new programs and mission sets within the account
What we're looking for:
• Active TS/SCI with Full-Scope Polygraph (FSP Poly) - required on Day 1; no exceptions. This position requires US Citizenship; candidates with dual citizenship are not eligible.
• 8+ years of enterprise SaaS/software sales into intelligence community or DoD agencies, OR 4+ years with deep demonstrated domain knowledge specific to the customers' mission environment
• Pre-existing named relationships at the Maryland account or within its immediate peer network - you are known and trusted in this community
• Demonstrated track record of closing six and seven-figure deals in classified government procurement environments, including experience with IDIQs, OTAs, GWACs, and government budget cycles
• Farmer mentality: you find fulfillment in deepening long-term customer relationships, obsessing over mission alignment, and building the trust that leads to multi-year, multi-program partnerships
• Strong consultative skills - you ask great discovery questions, listen actively, and build compelling narratives that tie TRM's capabilities to the customer's specific mission outcomes
• Autonomous and owner-minded: you write your own proposals, build your own briefings, and do not rely on leadership to close deals
• Excellent communication in both classified and unclassified settings: you can present complex blockchain intelligence concepts clearly to non-technical mission owners and to senior executives alike
About the Team:
• TRM's National Security team operates with Focus, Accountability, Consistency, and Execution (F.A.C.E) - the same values we sell our customers on, we live internally
• The team is highly collaborative: NatSec ADs share competitive intelligence, procurement learnings, and customer insights freely to strengthen everyone's accounts
• Communication is Slack-first; [redacted] are used liberally and responsiveness is expected during core EST business hours
• Weekly 1:1s with Kyle Helseth, bi-weekly team syncs, and monthly Pod meetings with the broader support organization (SA, Legal, Compliance Advisory, Intel Products)
• The team predominantly operates in EST, with some PST overlap; most members are customer-facing from ~8 AM to 5 PM, with flexibility needed around customer mission rhythms and classified site requirements
Team Operating Rhythms:
• Weekly 1:1 with hiring manager (Kyle Helseth)
• Bi-weekly NatSec team sync
• Weekly pipeline and deal review
• Monthly forecast calls with NatSec leadership
• Quarterly business reviews with strategic accounts
Learn about TRM Speed in this position:
• Day-1 Relationship Leverage: You will use pre-existing personal relationships to book meetings with key program decision-makers within your first two weeks - not month two - giving TRM an immediate commercial advantage that no competitor without your network can match
• Mission-Driven Pipeline Seeding: Within 60 days, you will identify at least one new TRM use case specific to the customers mission set and convert it into a qualified pipeline opportunity - turning your domain knowledge into direct ARR before you've completed full product ramp
• Account Plan Precision: Within 30 days, you will deliver an account plan that maps every known program, stakeholder, and contract vehicle to a 12-month pipeline forecast - giving TRM leadership and Deal Desk the visibility needed to resource the account correctly from the start