Accenture Construct - Commercial Manager/Advisor, COM

Job Title Accenture Construct - Commercial Manager/Advisor, COM Location Vancouver, BC CA (Primary) Category Construction Management, Engineering, Technical Advisory Job Type Full-time THE WORK: You've Never Been Satisfied with "Good Enough." You didn't get into this to manage one piece of a project. You got into it to change how the world gets built. At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer and more sustainably. You'll work alongside people who think big and act bold: project managers, engineers, technologists and strategists who pair real-world delivery with AI. And you won't be handed a slice of it. We take on whole programs, from early strategy through construction and handover, and we stand behind how they land. Because "good enough" builds the past. You're here to build what's next. Visit us here to learn more about Accenture Construct | Capital Projects Business (Internal Title: Contract Administration and Procurement VI) - Apply and implement expert consulting knowledge, skills, tools, and techniques to meet the established contract, commercial, procurement, and claims management requirements - Manage and set the overall direction of all assigned staff, at varying levels of seniority, overseeing procurement, commercial, and claims management activities on medium to high-complexity projects or programs - Set the direction for commercial management services in areas of contract administration, procurement services, and claims management and ensure that the work is fully supported in an integrated, compliant, efficient, and cost-effective manner - Ensure commercial service activities are per the mission and goals of the contract, project, or program. This includes all services related to claims management - Develop, define, implement, manage, and own the outcomes of all short and long-term commercial management service goals and success criteria and disseminate them to involved parties - Finalize the budget and operating delivery plan for commercial services, in consultation with our project or program delivery team - Exercise authority by managing and owning the delivery of commercial services under the contract or project portfolio per project plans - Manage a commercial (or combined services) team consisting of multi-firm and client resources. Leverage their diverse array of talents and delegate responsibilities - Proactively plan, direct, and execute the appropriate means and methods required in commercial management (including claims management) to successfully achieve the commercial services offered from inception to completion. Recognize and implement any revisions to the approach when required - Provide sound leadership and oversight to the commercial team members (commercial, claims, and administration). Recognize the strengths of each team member and build up their confidence to soundly navigate the complexities of the assigned task(s) and provide constructive feedback that can be applied to their professional growth - Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall 'right-first-time" mindset - Manage any performance-related issues, prepare sound employee evaluations, coach and mentor staff, identify opportunities to improve employee engagement, review and approve timesheets and vacation requests, etc. - Track and effectively communicate team performance, project status, commercial strategies, and benefits. Identify any team performance or project deliverable concerns and proactively address and resolve matters to ensure the team's success and overall client satisfaction with the services provided - Manage the interface between client, consultants, and all associated service providers at all levels of the engagement model - Manage senior-level customer relationships - Determine and convey the human and material resources required to complete assigned contracts and projects successfully - Formulate a resource allocation strategy and utilize this to distribute work and budgets - Exercise authority in managing the work and controlling the delivery of commercial elements and requirements under the contract and per project plans - Direct, track, monitor, and report commercial, claims, and procurement staff performance (including non-company resources) and ensure excellence and adherence to specified deadlines, scope, budget, quality measures, KPI, etc. Address issues with corrective actions as appropriate - Identify risks and implement mitigation strategies and contingency plans - Evaluate commercial performance and overall effectiveness by consulting with clients and project staff - Develop and deliver progress reports, proposals, evaluations, and presentations to various audiences, including the project team, senior executives, key stakeholders, and company operations - Manage and negotiate scope changes, including the development of costs and risk assessments for review with leadership and develop change requests - Act as an internal quality control check for the project on the performance of all commercial items and deliverables - Manage any ongoing quality control issues and participate in and monitor the resolution - Enforce acceptable standards of workmanship in all commercial management areas through every stage of the work - Promote an environment that is inclusive and diverse and celebrates our differences WORKING CONDITIONS - Office-based - With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. HERE'S WHAT YOU'LL NEED: Experience - Minimum of 18 years of experience in Procurement, Contract Administration, Supply Chain Management, and Claims Management - Minimum of 5 years of experience in Commercial and Claims Management or relevant Claims experience Education - Bachelor's degree in relevant field of Construction, Engineering, Project Management, Business Administration, Finance, Logistics or Supply Management Licenses OR Certification - Holding recognized certification in specified fields of Engineering, Contracts Management, Program Management, Procurement Management, or Project Management including PMP (Project Management Professional), Engineers and Geoscientists BC (EGBC), Certified Professional Contracts Manager (CPCM), Chartered Institute of Purchasing and Supply (CIPS), Certified Supply Chain Professional (CSCP), Certificate Professional in Supply Chain Management (CPSM) or equivalent Skills and Competencies - Expert knowledge and successful execution of Project Management methods - Extensive understanding of tools and metrics needed to evaluate project performance - Adept at taking the lead on potentially risky technical decisions related to Commercial Management services with minimal supervision - Effectively anticipates, identifies, and minimizes risks - Expert ability to detect and capitalize, while being sensitive to, others' strengths - Demonstrated capability to supervise, delegate, and develop capacity - Tact to perceive and ameliorate conflict and tension - Well-versed and experienced in managing the interdependencies between technology, operations, and business needs - Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices - Proven success in providing on-site leadership for project teams by building and motivating staff to meet project goals, adhering to their responsibilities and project milestones - Proficiency in taking ownership and efficiently managing resources to identify, solve, and overcome challenges - Substantiated experience delivering excellent results and exceeding clients' and external and internal stakeholders' expectations - Keen on sustainability, social responsibility, and making a positive environmental impact - Professionally represent the organization at all times - Advanced skills in Microsoft Office - Mastery of Project Management software - Must maintain professional development to keep abreast of emerging technologies, methods, and best practices - Seasoned and capable of negotiating favorable contractual terms - Fosters collaborative relationships with various teams, partners, and clients - Arranges priorities and escalates competing risks to meet deadlines - Keen eye for detail and adept problem-solving abilities with a track record for meeting deadlines - Must have demonstrated experience relaying and receiving information (written and verbal) in a demanding multidisciplinary project environment - Expert ability to work collaboratively and independently on creative and analytical tasks in a structured, disciplined, technology-driven environment - Capability to lead multi-resource commercial and contracts teams - Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate. Role Location Annual Salary Range Vancouver $218,000 to $326,000