Position Summary...What you'll do...The Academy Coach serves as a key learning and development leader responsible for delivering world-class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on-the-job performance.
The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.
Location: This position will be fully onsite in Chesapeake, VA
You'll make an impact by... - Delivering engaging, high-quality learning experiences that build associate capability and drive operational excellence across the business.
- Facilitating training through a variety of learning modalities, including instructor-led classroom training, virtual platforms, Academy Connect, VR, and emerging learning technologies.
- Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, and support succession planning efforts.
- Coaching and developing associates and leaders by providing actionable feedback, mentoring, and performance support that drives growth and accountability.
- Conducting facility visits to ensure classroom learning translates into operational execution and identifying opportunities to improve performance.
- Supporting the successful adoption of new processes, programs, and change initiatives through training, communication, and hands-on coaching.
- Building strong relationships with stakeholders across facilities, Academy teams, and business partners to align learning solutions with business needs.
- Driving continuous improvement by conducting facilitation audits, participating in content reviews, and providing feedback to enhance learning effectiveness.
- Leveraging data, observations, and business insights to measure learning outcomes and improve associate readiness.
- Creating an inclusive learning environment that fosters engagement, belonging, collaboration, and continuous development.
You'll sweep us off our feet if... - You have knowledge of Walmart Academy programs, operational processes, and leadership development practices.
- You are passionate about developing people and helping associates grow their skills, confidence, and careers.
- You have experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
- You are an exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
- You thrive in a fast-paced environment and can confidently balance multiple priorities while maintaining a high-quality learning experience.
- You have a strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
- You embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and other emerging training platforms.
- You excel at giving and receiving feedback and use coaching conversations to drive continuous improvement.
- You are highly collaborative and enjoy building strong relationships across multiple teams and facilities.
- You have a proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
- You bring energy, authenticity, and a learner-focused mindset to every interaction while creating a world-class experience for associates and leaders.
Minimum Qualifications: - Successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
- State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
The annual salary range for this position is $65,000.00 - $100,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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State Pay Differential:
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This job has an additional differential to meet legislative requirements, where applicable.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Current Walmart associate with 18 months' experience in Walmart operations as a salaried member of management supervising non-exempt associates/employees.
Successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Salaried Walmart operations experience supervising 5 or more direct reports with responsibility for performance management, mentoring, hiring, and firing
Primary Location...201 HILLCREST PKWY, CHESAPEAKE, VA 23322-2485, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
