Academic Advisor, Undergraduate Education Degree Programs

Details:
Posted: 09/21/26
Level: Senior Associate
Department: Academics / Education
Supervisor's Title: Director, Undergraduate Education Programs and ARC
Closing Date: 10/19/26 at 4:00pm ET

NOTE: This is a grant-funded position. Current funding is for one year with the possibility of subsequent renewals through 2030.Location:
Charter Oak State College
185 Main Street New Britain, CT 06051
*This is a an on-campus position, there will be some telework flexibility. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.

Anticipated Start Date:
Fall 2026Position Summary:
The Academic Advisor serves as a primary facilitator of student success in a distance learning environment, managing a caseload of students. Working collaboratively with the School of Education (SOE) Director of Undergraduate Education Programs and the SOE Academic Advising team, the advisor helps develop and implement efficient, student-centered advising processes that support student success. With a solid foundation in adult learning theory, the advisor provides individualized guidance and support to students, exercising independent judgment to advance the goals of apprenticeship and teacher residency programs through academic advising, registration, student onboarding, retention, and other program support activities.

Supervisory and Other Relationships:
Reports to Director, Undergraduate Education Programs and ARC.

Position Responsibilities:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of the position.

• Academic Advising and Student Success:
  • Guide Students through academic planning, degree completion, and career goal attainment.
  • Manage caseload of students using independent judgment and problem-solving skills.
  • Apply knowledge of adult development and learning theory to support a diverse student population.
  • Provide registration support to visiting students, as needed, and connect interested students with the Admissions team to explore pathways to degree completion.
  • Instruct students in accessing options and services.
  • Support students to informally assess their abilities, interests, skills, and achievements to establish academic and career goals.
  • Interpret college policies and procedures.
  • Support retention and academic success by fostering positive student relationships.
  • Maintain student confidentiality.
  • Communicate with students using a variety of modalities.
• Teacher Residency and Apprenticeship Program Support:
  • Support undergraduate students enrolled in apprenticeship, teacher residency, and other educator workforce development initiatives, facilitating student success, persistence, and program completion.
  • Assist students in meeting program specific requirements.
  • Support students in applying for relevant scholarships, grants, and financial assistance opportunities, including those offered by Connecticut State Department of Education (CSDE) and Office of Early Childhood (OEC).
  • Monitor student progress and provide proactive outreach to support persistence and completion.
  • Support the School of Education's efforts to increase the number of qualified educators across educational settings.
• Outreach and Student Engagement:
  • Support the coordination of communication and outreach efforts that provide information, guidance, and support to prospective and current students while fostering relationships with employers, school districts, and community organizations related to apprenticeship and teacher residency pathways.
  • Participate in recruitment events, information sessions, and outreach activities.
  • Send mass communications to students and external stakeholders, as assigned.
  • Collaborate with program staff to develop and maintain informational resources, including handbooks, guides, worksheets, and related materials.
• Program Operations, Collaboration, and Institutional Support:
  • Ensure effective program administration, cross-functional collaboration, and continuous improvement.
  • Attend advising team meetings and other meetings.
  • Collaborate with faculty and serve as student advocate in developing and refining academic programs and policies.
  • Monitor School of Education and ARC email inbox, responding to routine inquiries and forwarding requests as appropriate.
  • Support departmental efforts to update and maintain automated student communications.
  • Maintain current knowledge of professional, academic, and field-specific issues.
  • Contribute to assessment, reporting, and grant-related activities, as assigned.
  • Perform other duties in support of the School of Education, ARC, and Charter Oak State College mission.

Minimum Qualifications:
Incumbents must possess proven ability to effectively work with a diverse set of faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong information technology literacy skills. Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

• Master's degree in Education or a related field from an accredited institution.
• Minimum of three (3) years of professional experience in education, higher education, academic advising, student services, educator preparation, or a related field, including experience advising or supporting adult learners.
• Knowledge of Connecticut educator preparation pathways, certification requirements, workforce initiatives, and early childhood education systems.
• Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and Teams.

Preferred Qualifications:
Preferred candidates of the position will additionally possess the following:

• Experience working in online, hybrid, or distance learning environments.
• Experience recruiting, advising, and supporting prospective and enrolled students in higher education, particularly adult learners.
• Experience analyzing and applying enrollment, retention, persistence, and student success data to inform student support strategies and interventions.
• Advanced proficiency with higher education technologies, including student information systems, learning management systems, CRM systems, and data reporting tools; experience assisting students with scholarships, grants, or financial aid programs preferred.

Work Environment:
The incumbent typically performs work in the offices of the College's headquarters located at 185 Main Street, New Britain, Connecticut. The work does not, normally, involve any significant physical effort. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences. Some evening and weekend hours may be required.Salary Range:
The salary range for this position is $74,762 - $101,457 and while experience and qualifications are considered, candidates will start at the minimum of the salary range. This position also comes with excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobsSelection Procedure:
Application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.