The Hartford Financial Services Group, Inc

Director, Enterprise Learning Design and Delivery

The Hartford Financial Services Group, Inc • $128K — $192K *
Hartford, CT 06106In-Person
Education, Government & Non-Profit
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience in enterprise learning, learning design, capability building, or related fields, preferably in a large public company.
  • Proven ability to lead complex learning initiatives and cross-functional teams.
  • Strong knowledge of modern learning design, adult learning, and instructional design principles.
  • Expertise in using AI, learning technologies, and analytics to enhance learning and performance.
  • Excellent program leadership, communication, and stakeholder management skills.

Responsibilities

  • Lead the design and delivery of scalable enterprise learning experiences aligned to organizational goals.
  • Oversee The Hartford Learning Academy, establishing governance and prioritizing upskilling opportunities.
  • Translate workforce needs into impactful learning solutions via consultations with business leaders.
  • Collaborate with the Talent team to identify skill gaps and influence enterprise learning strategies.
  • Set enterprise learning design standards to ensure instructional integrity and effective employee experiences.
  • Continuously assess and refine learning solutions using modern methods and data insights.
  • Foster partnerships across departments to create cohesive capability-building initiatives.

Benefits

  • Access to cutting-edge learning technologies and innovative learning methods.
  • Opportunities for continuous improvement and development in a rapidly evolving environment.
  • Collaboration with top professionals across various fields for integrated learning solutions.
  • Supportive culture that values employee experience and engagement.
  • Flexibility in working location within the Northeast, encouraging a broader talent pool.
Full Job Description
Dir Strat Leadership Prog - TL06BE

Role Overview

The Director of Enterprise Learning Design and Delivery (the Director) leads the strategy, design, and delivery of enterprise learning solutions that build critical capabilities and drive business performance. Acting as a strategic advisor to business and HR leaders, the Director translates workforce and performance needs into impactful learning and performance solutions. The Director provides strategic leadership for The Hartford Learning Academy, establishes enterprise learning governance and design standards, and advances innovative approaches through AI, emerging technologies, and data-driven insights. The Director leads the development and delivery of modern, scalable enterprise learning experiences that promote skill growth, behavior change, and measurable outcomes. The Director partners across the business, HR, technology, and external providers to create an integrated capability-building ecosystem. The Director reports to the VP, Enterprise Learning and is based in Hartford, CT. Candidates based elsewhere in the Northeast may also be considered.

Key Responsibilities

  • Lead the design, development, and delivery of modern, scalable enterprise learning experiences aligned to business and capability priorities.
  • Provide strategic leadership for The Hartford Learning Academy, including its governance, learning priorities, and enterprise-wide upskilling opportunities focused on critical and emerging capabilities.
  • Translate business and performance needs surfaced from consultation into high-impact enterprise learning and performance solutions.
  • Work closely with the Talent team to understand skill gaps emerging from Strategic Workforce Planning and use these insights to shape enterprise learning priorities.
  • Establish enterprise learning design and delivery standards focused on instructional integrity, application, behavior change, employee experience, and measurable outcomes.
  • Evaluate and continuously improve learning solutions using contemporary learning methods, technology, data, and employee insights to provide an excellent employee experience that meets business needs.
  • Ensure enterprise learning is high-quality and multi-modal: in-person, virtual, blended, experiential, e-learning, and in-the-flow-of-work.
  • Partner across the business, HR, technology, and external providers to design and deliver integrated capability-building solutions.
  • Collaborate in a 'One Hartford' manner with peers in Talent, HR Learning, and the business unit training groups to ensure enterprise learning solutions align with the overall suite of solutions.
  • Use data and insights to measure impact, continuously improve solutions, and inform priorities.
  • Optimize internal resources, external partners, and investments to deliver high-quality enterprise learning solutions.


Qualifications
  • 8+ years of relevant experience in enterprise learning, learning design and delivery, capability building, talent development, or a related discipline; recent experience in a large, complex public company preferred.
  • Demonstrated experience leading complex learning programs, initiatives, or cross-functional teams within a large organization.
  • Strong knowledge of modern learning design, adult learning, instructional design principles, performance consulting, and scalable learning solutions.
  • Ability to translate business and performance needs into effective capability-building solutions.
  • Experience leveraging AI, learning technologies, analytics, and emerging approaches to modernize learning and improve performance.
  • Strong program leadership, executive communication, stakeholder management, and influencing skills, with experience managing partners, resources, and investments.
  • Ability to work independently and collaboratively, with excellent judgment and decision-making skills.
  • Bachelor's degree or equivalent work experience.


Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$128,000 - $192,000

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

Stay Connected

Join Our Team Search open positions that match your skills and interest at The Hartford. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Finance & Insurance
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ
HIG
* Ladders Estimates

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