Verista

6552 - Systems Administration SME, Research AI & Applications

Verista • $90K — $131K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, information systems, engineering, or related field
  • 8+ years of experience in administering production systems in GCP, AWS, Azure, or similar cloud environments
  • 5+ years of experience with Linux, containers, Docker, Python, APIs, and networking
  • Knowledge of IAM, SSO, OAuth, CI/CD, and infrastructure as code
  • Familiarity with ServiceNow and Jira for IT service management
  • Strong troubleshooting, documentation, and communication skills
  • Experience with Google Cloud services and scientific computing

Responsibilities

  • Administer research applications and infrastructure across Google Cloud Platform and AWS
  • Operate Cloud Run services, containers, and secure connectivity among environments
  • Manage SaaS tenant settings, access, and integrations
  • Maintain inventories of approved agents and tools, monitoring performance
  • Administer user access using role-based controls and manage credentials
  • Maintain container images and remediating vulnerabilities
  • Create runbooks and support incident management and disaster recovery
  • Maintain CI/CD pipelines and help transition prototypes to production
  • Apply enterprise security standards and support architecture reviews

Benefits

  • High growth potential in a fast-paced, people-focused culture
  • Competitive pay with performance-based incentives
  • Company-paid life and disability insurance
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with employer matching
  • Paid time off with rollover option and holidays
  • Tuition reimbursement and team social activities
  • Employee recognition and referral programs
  • Paid parental leave and bereavement support
Full Job Description
Job Introduction: We are seeking a hands-on Systems Admin who will be responsible for the secure, reliable, and compliant operation of cloud-hosted research applications, agentic AI systems, and scientific SaaS platforms. This role supports systems that integrate cloud infrastructure, containers, AI models, Model Context Protocol (MCP) servers, scientific databases, APIs, and third-party services. Partnering with scientists, developers, IT platform owners, cybersecurity, architecture, networking, data teams, and vendors, the administrator keeps pipeline and production services running reliably. The role does not own architecture, but must understand it well enough to operate, secure, troubleshoot, and maintain these applications effectively.

Job Responsibilities:
  • Administer research applications and infrastructure across Google Cloud Platform, AWS, and scientific SaaS environments, including cloud projects, IAM, networking, storage, quotas, and compute services, while maintaining separation among development, test, validation, and production environments
  • Operate Cloud Run services, containers, registries, domains, DNS, TLS certificates, load balancing, and Identity-Aware Proxy, supporting secure connectivity among cloud environments, internal systems, scientific databases, SaaS platforms, model APIs, and laboratory networks
  • Administer SaaS tenant settings, access, integrations, APIs, audit controls, and licenses, monitoring vendor releases, security advisories, and end-of-life notices
  • Maintain inventories of approved agents, MCP servers, tools, data sources, integrations, permissions, credentials, and system owners; maintain and update tooling supporting agentic AI frameworks and orchestration libraries, monitoring performance and resolving system errors
  • Administer user, group, service account, and machine-to-machine access using role-based access controls and least-privilege principles; rotate credentials and store secrets in approved services, eliminating hard-coded credentials
  • Maintain container images, Dockerfiles, registries, and pinned dependencies, remediating vulnerabilities and deprecations while maintaining rollback procedures and deployment traceability
  • Maintain logs, metrics, traces, alerts, dashboards, and automated health checks covering availability, performance, errors, model/tool failures, and cloud cost and usage
  • Create runbooks and support incident triage, root-cause analysis, corrective actions, backup, restoration, and disaster recovery; record and manage incidents, requests, and changes through ServiceNow and Jira with clear ownership and traceability
  • Maintain CI/CD pipelines and infrastructure-as-code configurations, applying source control, peer review, security scanning, and rollback controls, and help transition scientist-managed prototypes into documented, secure, production-ready deployments
  • Apply enterprise security and risk standards, supporting architecture reviews, threat modeling, audits, and investigations; maintain audit logs, identify unmanaged integrations and shadow AI services, and partner with scientists, developers, security, cloud engineering, and vendors on operational readiness and lifecycle ownership

Job Requirements:
  • Bachelor's degree in computer science, information systems, engineering, technology, or a related field
  • 8+ years of experience administering production systems in GCP, AWS, Azure, or a comparable cloud environment
  • 5+ years of experience with Linux, containers, Docker, Python environments, APIs, networking, DNS, TLS, identity, secrets management, and serverless or container orchestration services such as Cloud Run or Kubernetes
  • Knowledge of IAM, SSO, OAuth, service accounts, machine-to-machine authentication, CI/CD, infrastructure as code, monitoring, incident management, backup, recovery, patching, and vulnerability remediation
  • Familiarity with ServiceNow for IT service-management processes and Jira for work intake, backlog management, issue tracking, documentation, and operational work management
  • Strong troubleshooting, documentation, communication, and cross-functional collaboration skills
  • Experience with Google Cloud IAP, Cloud Run, Secret Manager, Artifact Registry, Cloud Monitoring, Gemini, or Vertex AI, including systems spanning GCP and AWS
  • Familiarity with scientific computing, bioinformatics, laboratory automation, multiomics, research data platforms, or scientific SaaS, plus knowledge of container scanning, software bills of materials, supply-chain security, data integrity, and auditability. Relevant cloud, systems engineering, IT service management, or cybersecurity certifications are desirable
  • Local Hybrid Requirement: Must be willing to be on-site in Cambridge, MA 3 days per week


For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.

National (US) Range

$90,764-$131,685 USD

Benefits

Why Choose Verista?
  • High growth potential and fast-paced organization with a people-focused culture
  • Competitive pay plus performance-based incentive programs
  • Company-paid Life, Short-Term, and Long-Term Disability Insurance.
  • Medical, Dental & Vision insurances
  • FSA, DCARE, Commuter Benefits
  • Supplemental Life, Hospital, Critical Illness and Legal Insurance
  • Health Savings Account
  • 401(k) Retirement Plan (Employer Matching benefit)
  • Paid Time Off (Rollover Option) and Holidays
  • As Needed Sick Time
  • Tuition Reimbursement
  • Team Social Activities (We have fun!)
  • Employee Recognition
  • Employee Referral Program
  • Paid Parental Leave and Bereavement

For more information about our company, please visit us at Verista.com

About Verista

Verista is a software company that provides a platform for managing and automating business processes. The company's platform uses artificial intelligence and machine learning to analyze data and optimize workflows. Verista's customers include companies in the healthcare, financial services, and manufacturing industries. The company was founded in 2017 and is headquartered in Palo Alto, California.
Learn more about Verista
Size
50 employees
Industry
Founded
2017

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