Affinity

4434 Salesforce Administrator

Affinity • $75K — $95K *
Fort Washington, MD 20744In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Business, Technology, or related field
  • Salesforce Administrator Certification
  • 3-5 years of enterprise Salesforce administration experience
  • Strong skills in Salesforce configuration and management
  • Experience in AI-assisted tools and workflow automation

Responsibilities

  • Configure and maintain the Salesforce platform for business processes
  • Build solutions with declarative tools like Flows and validation rules
  • Manage user access, roles, and security compliance
  • Create reports and dashboards for operational insights
  • Monitor system performance and resolve platform issues
  • Optimize workflows and case management within Salesforce
  • Assist in Agile processes for continuous delivery

Benefits

  • User support and training for maximum platform adoption
  • Collaborative work environment with cross-functional teams
  • Opportunity to work on a digital transformation program
  • Engagement with AI and intelligent automation technologies
  • Focus on career development through continuous improvement initiatives
Full Job Description
4434 Salesforce Administrator
4434 | Secret

Job Description:

OVERVIEW:

We are seeking a Salesforce Administrator to support a Salesforce-centered modernization and digital transformation program. This role will focus on configuring, maintaining, and optimizing the Salesforce platform to improve mission outcomes, streamline business processes, and enhance user experience.

The ideal candidate will operate within an AI-enabled environment, leveraging intelligent automation, low-code/no-code tools, and AI-assisted administration capabilities to rapidly deliver scalable, user-focused solutions. This individual will play a key role in platform governance, data integrity, and continuous improvement while enabling business teams through efficient and secure Salesforce operations.

GENERAL DUTIES:

Salesforce Administration & Configuration

  • Configure, administer, and maintain the Salesforce platform to support mission-critical business processes and modernization initiatives.
  • Build and enhance solutions using declarative tools including Flows, approval processes, validation rules, and object configurations.
  • Manage users, roles, profiles, permission sets, and sharing models to ensure appropriate access, security, and compliance.
  • Configure and maintain reports, dashboards, and analytics to provide operational insights and support decision-making.
  • Monitor system performance, troubleshoot issues, and provide timely resolution of platform-related problems.
  • Maintain documentation for system configurations, processes, user guides, and governance policies.

Business Process & Platform Optimization

  • Support and optimize business processes through workflow automation, case management, and process improvements within Salesforce.
  • Ensure data integrity through data management activities including data imports, deduplication, cleansing, and governance.
  • Leverage AI-assisted administrative tools and intelligent automation to streamline repetitive tasks, enhance productivity, and improve platform management.
  • Support AI-enabled features and tools within Salesforce, including automation recommendations, predictive insights, and intelligent workflows.
  • Identify opportunities for platform optimization, automation, and adoption of emerging Salesforce capabilities.

Collaboration & Delivery

  • Collaborate closely with Product Managers, Developers, Architects, and business stakeholders to gather requirements and deliver effective Salesforce solutions.
  • Assist in managing integrations with other enterprise systems by coordinating with development and integration teams.
  • Participate in Agile ceremonies such as sprint planning, backlog refinement, and user story development.
  • Provide user support, training, and enablement to maximize platform adoption and usability.

Security & Governance

  • Ensure adherence to security, governance, accessibility, and compliance standards.
  • Manage users, security models, and data access controls to support secure platform operations.


REQUIRED QUALIFICATIONS:

  • Bachelor's degree in Information Systems, Business, Technology, or a related discipline.
  • Must be local to the DMV area with the ability to support onsite requirements in
  • Washington, DC.
  • Salesforce Administrator Certification.
  • Demonstrated experience administering Salesforce in enterprise or government environments.
  • 3-5 years of experience administering Salesforce in enterprise environments.
  • Strong experience with Salesforce configuration including objects, fields, page layouts, Flows, validation rules, and reports/dashboards.
  • Experience managing users, security models, and data access controls.
  • Experience supporting business process automation and workflow optimization within Salesforce.
  • Experience with data management, including imports, exports, data quality, and governance.
  • Experience working in Agile environments supporting continuous delivery and iterative improvements.
  • Familiarity with AI-assisted administration tools, automation platforms, or intelligent workflow solutions.
  • Understanding of Salesforce platform capabilities, limitations, and best practices.
  • Understanding of security, compliance, and governance within Salesforce environments.

CLEARANCE:

  • Active Secret minimum clearance


Job Details

City : Washington, DC

State :

About Affinity

Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. Affinity uses artificial intelligence to analyze relationship strength and illuminate the best paths to warm introductions. The platform also offers a holistic view of users’ networks in a centralized, automatically updated database without any manual upkeep. Founded in 2014, Affinity is headquartered in San Francisco, California. Affinity has raised $120M to date and is backed by leading investors including Menlo Ventures, Advance Venture Partners, 8VC and MassMutual Ventures. It has over 2,700 customers in 70 countries, including venture capital firms such as Bain Capital Ventures and Kleiner Perkins, private equity firms such as SoftBank Group, investment bankers such as Woodside Capital Partners, financial services firms such as Fidelity Investments, real estate companies such as Tishman Speyer, insurers such as American Family Insurance and enterprises such as Nike, Qualcomm and Twilio. Affinity has been named in Fortune Magazine's Best Workplaces, Inc. Magazine's Best Workplaces and editor's number one pick, the Data Breakthrough Award, BIG Innovation Award and others.
Learn more about Affinity
Size
1,000 employees
Industry
Enterprise Technology
Founded
2014
* Ladders Estimates

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