381-26 Manager, Patient Care, Surgical Services, Full-Time, Alliance Wide

Position

Manager, Patient Care

Department

Surgical Services

Job Location

Alliance Wide

Posting #

381-26

Position Type

Full-Time

Salary Range

$141,701.00 per annum

Union

Non-Union

Posted Date: November 6, 2026

Expiry Date: November 13, 2026

ROLE

Reporting to the Director, Patient Care, the manager is responsible for the management of their respective departments, ensuring quality patient care and competent safe practice. The specific portfolio assigned to the Manager may change from time to time in response to organizational needs and priorities.

The Manager will provide operational leadership and management to facilitate and coordinate departmental activities, optimize workflow and support effective patient flow within the departments across other patient care areas and with external partners. This will include the coordination of staffing levels, reviewing workload measurement trends, conducting quality audits, identifying opportunities for process improvement and assessing and evaluating staff development and competency.

The Manager will foster positive employee relations through effective application and knowledge of collective agreements and corporate/departmental policies and procedures. They will provide significant input into departmental budget preparations, monitor expenditures, provide rational for variances and create a plan to correct them. They will foster and maintain strong relationships with stakeholders across organizational, provincial, regional, district and community levels.

As a dynamic leader, the Manager will demonstrate creativity, flexibility and innovation to build an effective team where the voice of the patient and staff co-create the way we deliver exceptional patient care. The Manager is responsible for advancing the corporate priorities of the Huron Perth Healthcare Alliance (HPHA), fulfilling the responsibilities outlined within the HPHA Leadership Accountability framework, and fostering a culture of continuous quality improvement.

REQUIRED EDUCATION & CERTIFICATION(S)

• Current certificate of registration in good standing from a college recognized under the Regulated Health Professionals Act required
• Undergraduate degree in a health-related profession required

REQUIRED SKILLS & EXPERIENCE(S)

• Significant recent management or supervisory experience required
• 7-10 years experience working in a hospital and/or community setting
• Demonstrated exceptional leadership and team building skills
• Proven management skills including financial, human resources, quality improvement, change management, evaluation and planning and utilization management skills
• Well-developed mutual gain negotiation and conflict management resolution skills
• Demonstrated analytical skills necessary to gather and interpret qualitative and quantitative data
• Ability to prioritize the competing demands of the position
• Effective verbal and written communication skills
• Demonstrated planning, organizational and time management skills
• Demonstrated ability to utilize a diverse platform of technology
• Demonstrated commitment to patient and staff safety and exemplary patient/customer experience
• Well-developed computer skills, including knowledge of Meditech, Microsoft Office, Word and Excel programs
• Demonstrated ability to work collaboratively with physicians, interprofessional teams and organizational leaders to support effective service delivery
• Demonstrated knowledge and understanding of Surgical Services operations, including perioperative workflows and processes within the Operating Room.

DESIRED SKILLS, EXPERIENCE(S) & EDUCATION

• Master's Degree in a Management, Administration or a related program;
• Certificate in Healthcare Leadership or an equivalent leadership development program

ADDITIONAL PERKS AT HPHA

• Preceptor/Peer Mentorship Opportunities
• Collaborative Team Environment
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
• Diverse Committees and Engagement Opportunities
• Opportunities to grow your career and explore different roles within the hospital

OUR COMMUNITIES

Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture. Huron Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth's historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends.

Care to join us?

ADDITIONAL INFORMATION

Location: Stratford General Hospital located in Stratford, Ontario, Clinton Public Hospital located in Clinton, Ontario, Seaforth Community Hospital located in Seaforth, Ontario and St Marys Memorial Hospital located in St Marys, Ontario.

Department: Surgical Services

HOW TO APPLY

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted.

We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.