Citigroup, Inc

26983867 Forward Deployed Engineer, AI Transformation -Senior Vice President

Citigroup, Inc$156K — $234K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of experience in software engineering, data science, or machine learning engineering.
  • Hands-on experience with LLMs and AI agents, as well as core ML concepts, NLP, and data modeling.
  • Ability to understand business challenges and translate them into technical solutions.
  • Exceptional communication skills for articulating complex technical concepts to non-technical audiences.
  • Proactive and analytical problem-solver with a track record of innovative solutions.

Responsibilities

  • Collaborate with business stakeholders to analyze current processes and identify opportunities for AI impact.
  • Design and rapidly prototype AI-powered solutions, including POCs and MVPs.
  • Serve as a liaison between non-technical users and engineering teams, ensuring clarity of requirements.
  • Stay updated on AI trends and best practices in machine learning and NLP.
  • Define KPIs to measure the effectiveness of AI initiatives.
  • Create documentation and provide training to facilitate adoption of AI processes.

Benefits

  • Hybrid working model with 3 days in the office and 2 days remote for work-life balance.
  • High-visibility role influencing Citi's AI strategy and future operations.
  • Access to advanced AI capabilities and tools for solving real-world challenges.
  • Structured learning opportunities to enhance technical skills and career growth.
  • Wellbeing and financial support programs for overall employee health.
  • Opportunity to mentor future AI practitioners, fostering lasting impact.
Full Job Description
We are seeking a highly motivated and innovative Forward Deployed Engineer to join our dynamic team. In this pivotal role, you will be at the forefront of our AI transformation journey, partnering directly with business process owners and technology leaders to fundamentally reimagine and re-engineer core business processes. You will help define principled approaches to agentic solution design and create reference solutions that leverage the power of Artificial Intelligence to set new standards for efficiency and innovation.

The ideal candidate is a creative problem-solver with a unique blend of technical expertise, business acumen, and a passion for AI. You will act as the crucial bridge between business needs and technical solutions, identifying opportunities for AI-driven automation and bringing those concepts to life. A key part of your role will be to drive the adoption of these reference solutions within various business contexts and to apprentice future experts, ensuring the onward sustainability and scalability of our AI capabilities. You will achieve this by leveraging the full breadth and depth of Citi AI capabilities, including our growing set of AI agents.

Key Responsibilities
  • Collaborate & Analyze: Work closely with business stakeholders to conduct in-depth analyses of existing business processes, workflows, and pain points. Identify and prioritize opportunities where AI can deliver maximum impact.
  • Solution Design & Prototyping: Design and rapidly prototype innovative AI-powered solutions. This includes developing proof-of-concepts (POCs) and where appropriate, minimum viable products (MVPs) to demonstrate feasibility and value.
  • Bridge Communication Gaps: Serve as a key technical translator and liaison between non-technical business users and core engineering teams, ensuring requirements are clearly understood and solutions are fit-for-purpose.
  • Stay Current: Maintain a deep understanding of the rapidly evolving AI landscape, including new tools, techniques, and best practices in machine learning, natural language processing, and generative AI.
  • Measure & Optimize: Define key performance indicators (KPIs) to measure the effectiveness and ROI of AI initiatives.
  • Documentation & Training: Participate in the creation of comprehensive documentation for new AI-driven processes and provide training and support to business users to ensure successful adoption.


Qualifications & Required Skills
  • Professional Experience: 3-5+ years of experience in a hands-on technical role such as software engineering, data science, or machine learning engineering.
  • AI/ML Knowledge: Deep, hands-on experience with LLMs and AI agents as well as core machine learning concepts (both supervised and unsupervised), natural language processing (NLP), and data modeling.
  • Business Acumen: Demonstrated ability to understand business challenges and translate them into technical requirements and solutions.
  • Communication Skills: Exceptional interpersonal and communication skills, with the ability to articulate complex technical concepts to a non-technical audience.
  • Problem-Solving: A proactive and analytical approach to problem-solving, with a track record of delivering innovative solutions.


Preferred Skills & Nice-to-Haves
  • Client-Facing Experience: Prior experience in a "forward deployed," consulting, or client-facing technical role is highly desirable.
  • Cloud Platforms: Hands-on experience with major cloud platforms (AWS, Google Cloud, Azure) and their associated AI/ML services (e.g., SageMaker, Vertex AI, Azure ML).
  • Data Engineering: Familiarity with data engineering principles, including ETL/ELT processes, data warehousing, and working with large datasets.
  • Domain Expertise: Knowledge of a specific business domain such as payments, finance and operations in financial services firms.


Education:
  • Bachelor's degree/University degree or equivalent experience


What We Offer

At Citi's Tampa campus, you'll join a high-performing team working at the leading edge of AI transformation in financial services with access to a collaborative, performance-driven environment and a benefits package designed to support your professional growth and personal wellbeing.
  • Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team.
  • A high-visibility role at the center of Citi's AI strategy, where your work directly shapes the future of how the organization operates.
  • Access to Citi's full suite of AI capabilities and a growing ecosystem of AI agents, giving you cutting-edge tools to solve complex, real-world problems.
  • Structured learning and development opportunities to deepen your technical expertise and grow your career within one of the world's leading financial institutions.
  • Wellbeing and financial support programs designed to help you thrive professionally and personally.
  • The opportunity to mentor and develop the next generation of AI practitioners within Citi, building lasting impact beyond your immediate team.


Apply now to help shape Citi's AI transformation - designing solutions that redefine what's possible across one of the world's largest financial organizations.

#LI-MB1

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:
$156,160.00 - $234,240.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 12, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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