Requisition: 84520
PSEG Company: Public Service Electric & Gas Co
Salary Range: $ 93,600 - $ 148,200
Work Location Category: Onsite
Job Summary At this time, only current PSEG employees are being considered. As part of PSE&G's Gas Operations business, directly supervise bargaining unit personnel in the installation, servicing and repair of HVAC equipment, gas and electric appliances, commercial and industrial equipment, emergency and leak response, and meter and regulator installations. Work location may vary based on business needs.
Job Responsibilities- Assure customer satisfaction for residential and small industrial and commercial customers; includes interaction with municipalities, government agencies/officials on behalf of PSE&G.
- Maintain performance records to ensure proper productivity and quality of work.
- Ensure technical development of Appliance Service Associates. Train, appraise and evaluate work performance. Provide technical expertise for supervised employees as required.
- As required, coach and counsel employees and resolve employee and industrial relations matters.
- Assure work practices are safe and quality-driven.
- Perform economic/productivity evaluations of work practices.
- Ensure follow-up and customer contact on BPU/Executive inquiries.
- As Appliance Service is a 24/7 operation, you must be willing to respond outside of normal working hours. You may also be required to work in an alternate location.
Job Specific Qualifications- High School diploma
- Minimum 3 years' experience in appliance repair or the construction/operation/maintenance of gas distribution facilities
- Broad knowledge of and experience in the gas delivery business
- Leadership skills; Ability to achieve results in challenging situations
- Analytical skills, strong Knowledge of Microsoft Office
- Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently an internal employee directly supervising (i.e. responsible for performance review) blue collar, operating department/represented associates for a minimum of 12 continuous months. For those who have previously taken and received an acceptable score on the FLST but who are not presently and directly supervising represented associates, test results will be valid for a maximum period of two years from the date the test was taken.
- Knowledge of the Company/Union Bargaining agreement
- Must possess and maintain a valid US driver's license with a satisfactory driving record.
- This is a safety sensitive position. D.O.T. testing is required.
- Compliance with the Department of Energy's regulation 10 CFR 810 is required.
Desired- Associate or Bachelor's degree
- Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
- Plumbing, electrical or mechanical Trade-related licenses and certifications
- Strong presentation skills
Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.