10207 - Software Engineer III (Siebel to Salesforce Migration)Location: Irvine, CARole OverviewThe Software Engineer III (Siebel & Salesforce) is a hands-on technical delivery role responsible for the development, maintenance, support, and operation of Hyundai AutoEver America's Siebel ecosystem and Call Center applications. This position leads technical analysis, design, development, testing, production support, incident management, and continuous improvement initiatives. The role partners with business stakeholders, vendors, and cross-functional teams to deliver stable, scalable solutions while contributing to key transformation programs, including Siebel-to-Salesforce migration efforts.
Key Responsibilities:- Develop and enhance Siebel applications using Siebel Tools, Open UI, and Oracle Database technologies.
- Support analysis, design, testing, implementation, and operational activities for Call Center systems.
- Coordinate Siebel implementations with business users and cross-functional teams.
- Create implementation plans, issue logs, status reports, and technical documentation.
- Produce clean, unit-tested, and maintainable code.
- Troubleshoot production issues, perform root cause analysis, and implement corrective actions.
- Manage incident tracking, ticket administration, vendor coordination, and escalation activities.
- Analyze issue trends and recommend process and technology improvements.
- Participate in 24x7 shared on-call support for critical P1 and P2 incidents.
- Collaborate on enterprise modernization initiatives, including Siebel-to-Salesforce migration projects.
Basic Qualifications- Bachelor's degree in Computer Science, Engineering, Software Engineering, or a related field.
- 6-8 years of experience in Siebel development, configuration, and integration.
- 1-2 years of hands-on experience with Siebel IP23 Development, Configuration, and Administration.
- Strong understanding of Object-Oriented Analysis and Design (OOAD).
- Experience deploying applications to J2EE application servers such as JBoss, WebLogic, or Tomcat.
- Production support, incident management, and root cause analysis experience.
- Experience delivering complex technical projects within multi-vendor environments.
- Strong stakeholder management, communication, and documentation skills.
- Ability to work independently with minimal supervision and manage multiple priorities.
- Knowledge of AWS, Microsoft Azure, Salesforce, or other SaaS platforms.
- Strong understanding of Salesforce platform capabilities, customizations, and configurations.
- Experience with Salesforce Lightning, Apex, SOQL/SOSL, REST/SOAP integrations, Workflow, Flow Builder, and Process Builder.
- Salesforce certifications such as Salesforce Administrator, Platform App Builder, or Salesforce Developer.
- Experience leading or supporting data and platform migration projects from Siebel to Salesforce.
- Experience contributing to large-scale digital transformation initiatives.
Preferred Qualifications• Experience supporting Call Center IT systems within the automotive industry.
• Oracle Siebel 8.0 Consultant Expert certification.
• Experience with JavaScript, React, Node.js, APIs, and AWS technologies.
• Knowledge of XML, HTML, Web Services, and SaaS application technologies.
Salary range: $96,550 to $138,061
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.
Team Culture:Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:
Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.
