Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$154K - $232K *

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $180K *

Drive exceptional client journeys by owning post-sale success and retention metrics. Lead multi-functional teams through operational excellence, ensuring seamless onboarding and account growth while l...

Kitchener, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $147K *

Transform customer success by leading a dynamic team, optimizing outcomes for strategic accounts in the real estate sector, and developing scalable processes that enhance retention and growth as the o...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $200K *

Transform client relationships by leading impactful success strategies for enterprise retention, account growth, and maximizing customer value across diverse portfolios, ensuring alignment with overal...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$160K - $200K *

Empower your career by leading innovative Client Success strategies to enhance customer retention and drive growth across multiple portfolios. Shape our enterprise partnerships and deliver impactful v...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$70K - $100K *

Partner with us to enhance customer success and drive engagement by maintaining strong relationships, guiding renewals, and identifying improvements that create value throughout the customer journey...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$135K - $195K *

Unlock potential by owning strategic accounts and renewals, driving customer success and value strategies. Collaborate with teams to negotiate favorable terms and enhance adoption across multiple prod...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team dedicated to enhancing client relationships and software adoption. Collaborate with customers throughout their lifecycle, delivering exceptional service and leveraging best practic...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive exceptional client relationships and optimize software adoption strategies while managing a diverse book of business and ensuring outstanding service delivery throughout the customer lifecycle...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Drive exceptional customer success in our logistics vertical by leading a high-performing team, ensuring revenue growth, and mastering complex tech deployments, while collaborating across functions to...

1 month ago

  •   11 - 15 years exp.  •   Technical Services

$264K - $300K *

Empower customer success in the Americas by leading a dynamic team, shaping strategies, driving retention, and delivering measurable ROI for mid-market clients. Engage with C-suite stakeholders to ele...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$264K - $300K *

Drive customer success strategy in the Americas for mid-market accounts. Lead and scale a high-performing team, enhance customer retention, and optimize processes ensuring top law firms achieve maximu...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Accelerate progress at customer retention and expansion by leading a dynamic Customer Success team, optimizing systems, and building strategic partnerships to achieve exceptional growth metrics in a f...

Vancouver, BCIn-Person

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Join a transformative healthcare initiative, managing the launch of new nurse practitioner practices. Leverage your project management skills to ensure seamless implementation and ongoing success, whi...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$119K - $179K *

Join our dynamic team to enhance customer satisfaction in the Healthcare sector. You'll advocate for clients, manage relationships, and drive product adoption while resolving critical issues and ensur...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Engage with customers as a Senior Customer Success Manager, driving retention and growth for your portfolio. Foster strong relationships, identify opportunities, and ensure client success through proa...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to driving customer success and growth. You'll manage customer relationships from onboarding to renewal, ensuring they derive real value from our product while navigating...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $200K *

Lead customer success initiatives to enhance post-implementation experiences, drive engagement, and ensure value realization across client accounts while managing a team dedicated to operational excel...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$119K - $179K *

Join a dynamic team to enhance customer relationships in the Healthcare industry. Leverage your expertise to drive product adoption, ensure customer satisfaction, and act as a liaison between customer...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$119K - $179K *

Engage with healthcare clients to enhance product adoption and foster long-term partnerships. Monitor customer health, facilitate SaaS implementations, and resolve issues while serving as a trusted ad...

Today

  •   5 - 7 years exp.  •   Healthcare

$119K - $179K *

Support customer success through proactive relationship management, driving adoption, and ensuring satisfaction within a Healthcare portfolio. Collaborate with cross-functional teams to address client...

Today

  •   5 - 7 years exp.  •   Healthcare

$119K - $179K *

Play a key role in enhancing customer engagement as a vital advocate in our Customer Success Team. Leverage your expertise in Healthcare and SaaS solutions to drive user satisfaction and strategic gro...

Today

  •   5 - 7 years exp.  •   Healthcare

$119K - $179K *

Drive customer success by managing relationships across the Healthcare portfolio, promoting product adoption, resolving issues, and developing strategic success plans to maximize client satisfaction a...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Engage with enterprise clients as a trusted advisor, driving account growth and success by leveraging advanced AI solutions to enhance their operations and client experiences...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Shape customer success by driving adoption, engagement, and renewals for a diverse portfolio of accounts post-implementation, leveraging executive presence to build relationships and enhance measurabl...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.