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The Business Process Consultant supports the US Department of Housing and Urban Development. This position is an expert in business process management with the ability to help organizations fundamenta...
Engage Application Maintenance Support teams to understand break/fix issues and understand trends. Interact with IT Business partners in execution of system enhancements and participate in project exe...
Ensure that appropriate levels of inventory are maintained, especially a supply of critical components required to minimize downtime on systems supporting critical environments. Monitor supply purcha...
Collaborate with stakeholders across processes, facilities, locations, units and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions...
Build relationships and liaise with business units, expert users, GBS centers and their leaders to implement global process standards while continuously sharing best practices and identifying opportun...
Review, advise, and develop communication plans for customers and internal stakeholders; ensure alignment between internal stakeholders and customers across all business process projects and services...
Lead a network of Expert Users to support sustainment. Ensure operating procedures are established to support execution and adoption; training materials are created and/or maintained to align with pr...
Support escalated projects and assess performance of feasibility studies and solution reviews. Support pre-sales activities and take over responsibility from time to time as a sub project team leader...