Vice President, Customer Success jobs

Welcome to Ladders' page for Vice President, Customer Success roles, your go-to resource for job opportunities that offer salaries above $100,000. We've categorized and gathered high-end positions that give you the opportunity to lead and manage customer success teams at top-notch companies worldwide.

What is a Vice President, Customer Success?

A Vice President of Customer Success is responsible for maintaining and improving customer relations. They lead their team to ensure that the clients' needs are met and they are fully satisfied with the products or the services they purchased.

Skills required

The Vice President of Customer Success is expected to possess excellent leadership skills, profound knowledge of customer relationship management, and a deep understanding of the company's products or services. They should be able to communicate effectively and resolve any customer issues quickly and efficiently.

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Compensation

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2
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$180K - $250K *

The Vice President, Customer Success at insightsoftware will lead customer retention and engagement initiatives, managing a team to drive adoption and value realization. This role involves coaching th...

US-AnywhereRemote

2w ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $250K *

The Director of Customer Success is a hybrid role, responsible for customer support across multiple channels to drive adoption of our product and proactively focus on customer satisfaction. In this ro...

1w ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $140K *

The Customer Success Manager will be the main point of contact for Syrup's rapidly growing customer base, ensuring customer satisfaction and engagement. The role involves leading customer onboardings...

US-AnywhereRemote

1w ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

The Sr. Director of Customer Success at Bamboo Health will oversee the Customer Success team, focusing on customer retention and engagement. This role involves driving strategy, managing performance m...

US-AnywhereRemote

2w ago

  •   8 - 10 years exp.  •   Healthcare

$121K - $161K *

Experienced Director of Customer Success responsible for overseeing customer success teams, guiding customer success managers, and developing strategies to retain and grow the customer base...

US-AnywhereRemote

More than 4w ago

  •   8 - 10 years exp.  •   Business Services

$475K - $500K+*

The EVP, Customer Success and Services at Pluralsight is responsible for leading the development of customer success, professional services, and support strategies to ensure customers achieve their de...

US-AnywhereRemote

2w ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

The Senior Manager, Customer Success will lead the customer success team at insightsoftware, focusing on driving customer satisfaction and retention through effective strategies. This role involves ma...

US-AnywhereRemote

6d ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

The Senior Manager, Customer Success at insightsoftware will lead a team to drive customer satisfaction and retention through effective strategies. The role involves managing customer success professi...

US-AnywhereRemote

2w ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $151K *

Seeking a dynamic and experienced Manager, Customer Success to lead the customer success team at insightsoftware. Responsible for driving customer satisfaction and retention through effective strategi...

US-AnywhereRemote

More than 4w ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $195K *

The Director of Customer Success at Iodine Software will lead a team of Customer Success Managers to ensure customer engagement and adoption of best practices. This role involves developing strong rel...

US-AnywhereRemote

More than 4w ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $180K *

The Director of Customer Success, North America at LivePerson will lead a team focused on optimizing customer use cases and maximizing value from the Conversational Cloud platform. The role involves d...

US-AnywhereRemote

1w ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $145K *

The Director of Customer Success is responsible for managing Customer Success operations, ensuring customer satisfaction and retention through effective implementation and trend analysis...

US-AnywhereRemote

More than 4w ago

  •   Less than 5 years exp.  •   Business Services

$140K - $145K *

HealthSnap is seeking a dynamic and experienced Director of Customer Success to lead and grow their Customer Success team, focusing on customer retention, satisfaction, and overall success...

US-AnywhereRemote

More than 4w ago

  •   5 - 7 years exp.  •   Healthcare

$151K - $202K *

Seeking an experienced and dynamic Director of Client Success to ensure the highest client satisfaction, retention, and growth levels by developing and implementing strategies that foster long-term re...

US-AnywhereRemote

More than 4w ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $220K *

The Senior Director of Customer Success is responsible for leading the Customer Success and Account Management teams in a fast-paced SaaS environment. This role focuses on driving customer satisfactio...

US-AnywhereRemote

1w ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $130K *

The Principal Customer Success Manager - Strategic Accounts will ensure a great experience for Egnyte's largest customers by serving as an extension of their teams and coordinating with Egnyte colleag...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $215K *

The Director of Customer Success at Findigs will lead a team of Customer Success Managers to build strong customer relationships and ensure clients maximize the value of the company's products. This r...

US-AnywhereRemote

3w ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $111K *

The Customer Success Manager NAM at Horizons is responsible for increasing client revenue growth, retention, and satisfaction through account management, relationship building, and proactive engagemen...

US-AnywhereRemote

More than 4w ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

The Customer Success Manager will oversee and manage internal client accounts in the life sciences and pharmaceutical industries, ensuring top-notch service and support. The role involves building lon...

US-AnywhereRemote

1w ago

  •     Pharmaceuticals & Biotech

$80K - $120K *

The Customer Success Manager will oversee and manage internal client accounts in the life sciences and pharmaceutical industries, ensuring top-notch service and support. The role involves building lon...

US-AnywhereRemote

2w ago

  •     Pharmaceuticals & Biotech

$150K - $200K *

The Senior Director, Customer Success will lead and scale the global Customer Success organization at Captiv8, ensuring customers achieve maximum value from the platform while driving retention and ex...

US-AnywhereRemote

5d ago

  •   8 - 10 years exp.  •   Business Services

$229K - $282K *

As NextRoll's VP of Customer Success, you will lead the Customer Success, Onboarding, and Professional Services Teams, reporting to the Chief Revenue Officer. The role involves delivering exceptional...

US-AnywhereRemote

1w ago

  •   8 - 10 years exp.  •   Media

$80K - $120K *

The Enterprise Customer Success Manager at Gainsight Digital Hub is responsible for delivering value to customers by setting strategic direction, facilitating outcomes, and engaging with clients and i...

US-AnywhereRemote

More than 4w ago

  •   Less than 5 years exp.  •   Consumer Technology

$165K - $195K *

The Director of Services & Customer Success Operations at Coursedog is responsible for ensuring customer-facing teams have the necessary tools, frameworks, and insights to drive customer satisfaction...

US-AnywhereRemote

2w ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

The Enterprise Customer Success Manager at Gainsight Digital Hub is responsible for delivering value to customers by guiding them from adoption to renewal and advocacy, ensuring mutual success between...

US-AnywhereRemote

More than 4w ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Vice President, Customer Success do?question toggle

    A Vice President, Customer Success is responsible for leading their team in maintaining and improving relations with customers. Their aim is to ensure customer satisfaction with the products or services they've purchased.

  • What skills are needed to be a Vice President, Customer Success?question toggle

    The Vice President of Customer Success should have excellent leadership skills, strong knowledge of customer relationship management, and a profound understanding of the company's products or services.

  • How much does a Vice President, Customer Success earn?question toggle

    The salary for a Vice President, Customer Success varies depending on the size of the company and its location. However, here at Ladders, you can find Vice President, Customer Success jobs that have salaries starting at $100,000.