Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$160K *

Champion customer success initiatives to enhance retention and satisfaction. Lead and develop high-performing teams while managing strategic customer portfolios to drive revenue growth and refine the...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $175K *

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $225K *

Join a team that drives exceptional customer experiences by leading the charge in customer success. You'll enhance processes, foster retention, and connect product insights to elevate satisfaction, ul...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$191K - $250K *

Inspire and lead a customer success team to drive retention and revenue growth across AMER accounts, acting as a customer advocate while shaping strategies based on insights. Manage a high-performing...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $211K *

Lead and inspire a dynamic Customer Success team, owning strategic enterprise accounts. Drive innovations in retention and growth by collaborating across functions, enhancing client relationships, and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $185K *

Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Champion customer success by building strong relationships, conducting data analyses, and driving value on the platform in a dynamic, cross-functional environment. Collaborate with teams to strategize...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $175K *

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $130K *

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $131K *

Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Drive transformation by serving as a strategic advisor for skills-based outcomes, leading executive discussions and fostering change through data-driven decision making while enhancing customer engage...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$145K - $185K *

Lead the charge in nurturing strategic relationships with key enterprise clients while driving satisfaction, retention, and product adoption through collaborative solutions and exceptional service del...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $95K *

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $110K *

Engage with key broker partners to drive customer success through strategic account management and growth initiatives, focusing on product adoption, retention, and revenue expansion in a dynamic, cust...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.