Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$130K - $270K *

Drive quality assurance efforts by designing, executing, and evaluating test plans and scripts. Collaborate with development teams to ensure optimal software performance and reliability, utilizing you...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Partner with us to drive enterprise growth through technical strategy, ownership of pre-sales cycles, and development of repeatable processes. Be a key player in shaping strategies that resonate with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Advance product performance and reliability through comprehensive support of mechanical engineering lifecycle, emphasizing troubleshooting, continuous improvement, and cross-team collaboration in dive...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead incident resolution and ensure system reliability for mission-critical infrastructure. Collaborate with cross-functional teams to optimize performance and enhance service availability through pro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $190K *

Join a team that's pioneering the integration of 4G EPC and 5G Core network solutions. Drive innovative deployments, optimize configurations, and ensure seamless operational performance in dynamic env...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $85K *

Optimize solutions for engineering challenges across multiple disciplines. Leverage expertise in optics, mechanical, electrical, and software engineering to develop innovative products that meet custo...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Empower customer success by advising enterprise clients with technical solutions. Drive adoption, retention, and growth through strong partnerships across teams, leveraging deep product expertise and...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $110K *

Join our team as a Test Engineer, where you'll oversee testing and verification of code, ensuring compliance with accessibility standards while working collaboratively in an Agile environment to enhan...

Today

  •   Less than 5 years exp.  •   Information Technology

$94K - $104K *

Provide technical support and customer service for ACIST/Bracco products, ensuring compliance and enhancing customer satisfaction. Collaborate with cross-functional teams for product lifecycle managem...

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Engage in a technical Customer Success role managing key enterprise accounts. Drive outcomes through product expertise, integration support, and strategic advisory, collaborating across teams to ensur...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Lead the charge in delivering expert desktop support, enhancing productivity across diverse enterprise environments through efficient troubleshooting and lifecycle management of endpoint devices and i...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Support enterprise-level technical operations by managing and troubleshooting desktop systems, laptops, and mobile devices. Collaborate with IT teams to ensure compliance and provide exceptional custo...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Advance your career by providing Tier II/Tier III desktop support across large-scale government environments, ensuring secure and efficient IT operations while collaborating with diverse teams to reso...

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Transform the performance and reliability of advanced embedded electronic systems. Leverage your analog circuit design expertise in troubleshooting, validation, and cross-functional collaboration to e...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$98K - $159K *

Innovate and drive the design and engineering of network security solutions, focusing on cloud SaaS Secure Web Gateway and SASE infrastructure. Collaborate with teams to enhance security protocols in...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $159K *

Engineer cutting-edge network security solutions that enhance enterprise connectivity and protect sensitive data in a highly regulated environment. Drive innovation with comprehensive expertise and ha...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Design and execute the endpoint strategy, enhancing user experience through optimal management of laptops, desktops, and services. Lead a skilled team to ensure secure, efficient support for corporate...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in deploying advanced robotics systems, ensuring technical support and operational excellence while optimizing processes at client sites. Collaborate cross-functionally to shape produc...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Shape the future of our Sales Engineering team by leveraging your technical expertise to engage with clients through product demos, custom integrations, and insights from the market. Collaborate with...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success by architecting tailored AI solutions, driving technical sales, and enabling seamless integration. Collaborate with teams to optimize processes and support enterprise-level vo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Empower your career with a dynamic role where you drive technical solutions and support enterprise customers through innovative AI technology while collaborating with sales teams to maximize impact an...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Drive sustaining engineering initiatives for high-reliability electronic systems. Focus on enhancing performance, reliability, and lifecycle of analog and mixed-signal circuits in aerospace and defens...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$74K - $85K *

Deliver exceptional customer support by installing, troubleshooting, and maintaining pharmaceutical equipment. Utilize your technical expertise to ensure operational efficiency while traveling extensi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic DevOps team to tackle complex incidents, automate workflows, and drive best practices across cloud and edge solutions. Utilize your expertise in Linux, Kubernetes, and CI/CD for impactf...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $99K *

Grow your career with a dynamic team as you install and maintain cutting-edge electron microscopes. Engage with customers in various sectors, ensuring the highest standards of service and equipment fu...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.