Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$190K - $220K *

Lead systems engineering efforts, ensuring the successful design and integration of complex hardware/software systems in a dynamic environment while driving collaboration across multifaceted teams...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$80K - $95K *

Join the charge in building a robust field service function, overseeing installations, troubleshooting transformers, and enhancing customer relationships as we expand our power infrastructure solution...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$148K - $156K *

Champion top-tier data center service by leveraging your HVAC expertise to maintain and optimize critical systems. Collaborate with a skilled team, ensuring reliable operations while exceeding custome...

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$148K - $156K *

Join a team that's committed to maintaining critical data center operations. As a hands-on expert, you'll ensure optimal performance of HVAC systems, troubleshooting complex issues while delivering ex...

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$148K - $156K *

Take ownership of critical data center operations by managing maintenance and repair tasks across electrical and mechanical systems, ensuring high-performance standards and customer satisfaction while...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Develop test strategies and programs for new product introductions, ensuring quality and efficiency in testing for DC-DC converters and related products. Collaborate with design teams to support produ...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Drive the test strategy and quality assurance for innovative new products in power electronics, ensuring robust test programs align with production goals. Collaborate cross-functionally to optimize te...

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $170K *

Drive quality through innovative testing strategies and agile environments, collaborating with cross-functional teams to enhance software systems. Utilize your expertise in software testing and contin...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $170K *

Lead the charge in testing software systems, overseeing documentation, and enhancing CI/CD pipelines while collaborating in an agile environment. Drive quality assurance by implementing best practices...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$68K - $143K *

Optimize system integration and support through hands-on engineering expertise across various environments, ensuring operational readiness and technical excellence for critical communication systems...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $100K *

Empower mission support through skilled network engineering, ensuring robust LAN/WAN operations, system integrity, and integration of cutting-edge subsystems while collaborating on enhancements and de...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Unlock potential by conducting in-depth technology evaluations and managing customer technology solutions, ensuring alignment with mission needs and operational efficiency for effective cybersecurity...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive your career forward by leveraging your IT expertise to evaluate and implement technology solutions that effectively address customer needs while ensuring operational efficiency and cybersecurity...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead the charge in designing and optimizing advanced surgical navigation systems. Collaborate across cross-functional teams to ensure integration and performance, directly impacting orthopedic procedu...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic IT team to provide executive technology support, ensuring seamless operations for VIPs and staff. This high-visibility role demands technical expertise, executive presence, and the abil...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Champion client relationships by managing portfolios of 15-25 accounts, ensuring retention, driving growth, and aligning technology strategies with clients’ business goals while acting as the crucial...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Elevate your career by designing resilient hybrid-cloud solutions. Collaborate with teams to enhance operational excellence and automation across Azure, AWS, GCP, and VMware environments while automat...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by managing enterprise infrastructure technologies, providing technical expertise in troubleshooting, configuration, and incident resolution. Collaborate with customers to enhance IT...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $218K *

Drive innovation by designing scalable hybrid cloud solutions and APIs, engaging in a team-focused environment that values technical excellence and collaboration, while impacting product development t...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform quality assurance practices by designing and implementing innovative test automation frameworks, optimizing processes, and leading teams to enhance product reliability and scalability in a d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join our innovative team to optimize software verification strategies for cutting-edge medical devices. Collaborate across departments to ensure high-quality, reliable products that enhance patient ca...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$130K - $270K *

Shape the future of satellite communication systems by leading the development, deployment, and administration of critical software using C++ or Python. Collaborate with cross-functional teams to ensu...

3 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$130K - $270K *

Drive innovation as you lead customer-focused software development and deployment, leveraging C++, Python, and Kubernetes. Collaborate with cross-functional teams to ensure the success of mission-crit...

3 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$95K - $115K *

Lead the charge in designing and implementing robust control systems for advanced automated cooling solutions. Collaborate across engineering disciplines to ensure successful project execution from sp...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Deliver exceptional solutions as a technical partner in complex sales, leading discovery-led demos, maintaining demo environments, and ensuring seamless transitions to implementation for both core and...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.