Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $110K *

Create and implement standardized repair processes within manufacturing systems, enhancing collaboration with cross-functional teams to ensure efficiency and compliance, while driving continuous impro...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead the charge in designing and developing scalable applications, enhancing security practices, and mentoring engineers while collaborating across product, design, and engineering teams to drive inno...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Elevate your career by leading innovative software engineering projects that embed security throughout the development lifecycle. Collaborate with diverse teams to shape scalable applications that add...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Empower software engineering excellence by leading complex initiatives that enhance security and drive best practices across technology solutions. Collaborate with diverse teams to create scalable app...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$177K - $221K *

Shape the future of cloud security by serving as a strategic technical lead, guiding customers in implementing Zero Trust Architecture across hybrid and multi-cloud environments, while collaborating c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $120K *

Empower innovation as you lead application engineering efforts, conduct tests, analyze data, and collaborate globally. Drive improvements in manufacturing operations and support product development wh...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Transform healthcare delivery by building reliable infrastructure, enhancing security, and improving operational efficiency. Engage with diverse engineering teams to ensure scalable, resilient systems...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $134K *

Empower performance by overseeing automated calibrations on advanced RF test equipment, ensuring seamless communication and support for optimal instrument functionality while diagnosing issues and man...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Take ownership of critical data center operations by managing maintenance and repair tasks across electrical and mechanical systems, ensuring high-performance standards and customer satisfaction while...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$140K - $190K *

Unlock your potential as you enhance cloud processes, drive automation, and ensure security best practices in a collaborative environment, supporting vital DoD applications and infrastructure improvem...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $110K *

Join our team to design and optimize a robust IT infrastructure that supports our operations across multiple locations while ensuring security, performance, and resilience in all core systems...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engineer the future of electrical systems by overseeing design and construction standards for complex capital projects, ensuring compliance with critical codes and regulations while guiding teams thro...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$96K - $145K *

Join our team to enhance cloud operations through automation, security, and cost management. Leverage your expertise in AWS, Azure, or GCP to provide top-tier support while ensuring a secure and effic...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $145K *

Engage in enhancing cloud operations through automation and security measures. Grow your career by providing technical support and optimizing cost management across cloud environments while collaborat...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $172K *

Lead the charge in developing innovative manufacturing processes for thermal assemblies, enhancing product quality and driving efficiency. Collaborate across teams to optimize design and implementatio...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$123K - $184K *

Join a team that's committed to enhancing application stability and customer impact through advanced technical leadership and software development for complex cloud-hosted solutions, driving resolutio...

Mississauga, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Transform client relationships by delivering exceptional technical support services, ensuring satisfaction and retention across a portfolio of medium to small accounts, while effectively driving impro...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$129K - $174K *

Innovate and enhance the manufacturing test ecosystem for AI server hardware, ensuring high-quality production through automation, data analysis, and collaboration with cross-functional teams while dr...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$93K - $137K *

Partner with us to optimize industrial water treatment programs, enhancing system performance and customer relationships through expertise in troubleshooting and technical management. Drive continuous...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $135K *

Transform backend systems by delivering scalable services and integrations. Collaborate with the Reliability Engineering team to ensure platform stability and enhance software components while driving...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $205K *

Advance your career by leading a technical support team to enhance enterprise customer experiences. Design scalable support processes that strengthen partnerships and drive operational maturity within...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Champion exceptional support for enterprise clients by optimizing processes, driving issue resolution, and enhancing customer experience in the critical infrastructure sector as our SaaS operations sc...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Engage with cross-functional teams to design and enhance enterprise support processes that elevate customer experiences and ensure operational excellence for critical infrastructure clients in a fast...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Innovate scalable support processes for enterprise SaaS, ensuring exceptional customer service and collaboration with cross-functional teams for effective issue resolution and product improvement...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Drive customer success by managing and optimizing enterprise support processes. Lead a dedicated team focused on exceptional service in critical infrastructure, enhancing operational maturity, and ens...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.