Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Champion technical success in our dynamic GTM team, leading product demonstrations, managing POCs, and ensuring seamless customer onboarding while collaborating closely with sales and engineering to d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $263K *

Unlock potential by providing technical expertise as a vital support to sales efforts, engaging clients in technical discussions, and fostering strategic relationships in a dynamic, collaborative envi...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $104K *

Explore a dynamic role supporting clinical laboratory applications, providing technical troubleshooting and exceptional customer service to enhance user experience and satisfaction. Collaborate within...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Engage with customers and internal teams to deliver technical support for critical power systems. Leverage your expertise in electrical engineering to troubleshoot issues, manage support tickets, and...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Champion innovative software solutions by designing, developing, and testing high-quality applications, ensuring compliance with DOD standards. Lead in delivering effective technical solutions within...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$107K - $155K *

Lead the charge in creating innovative AI-powered digital experiences. Collaborate with a multidisciplinary team to design intuitive interfaces and contribute throughout the design process, enhancing...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $113K *

Join a team that's enhancing corporate tech with reliable integrations and automations. You'll develop hands-on expertise while collaborating with senior engineers to optimize workflows and troublesho...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate enterprise communications by designing, deploying, and securing Cisco Voice solutions. Collaborate across teams to manage complex systems and ensure compliance in a dynamic, highly secure envi...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$147K - $198K *

Lead the charge in marketing strategy for cutting-edge cloud solutions, driving customer engagement and adoption. Collaborate cross-functionally to shape product messaging and influence portfolio deve...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in delivering technical discovery and insights to drive customer success. As a key player, you'll guide prospects through POCs, ensuring precise alignment between Mixpanel's capabiliti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion cross-functional collaboration to operationalize customer deployments, optimizing technical configurations and workflows for scalable solutions. Engage with complex post-sales activities to e...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$62K - $115K *

Elevate your career by ensuring the seamless performance of gaming systems. Join a dynamic team focused on problem-solving and technical excellence, making a tangible impact in the industry through ef...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$62K - $115K *

Partner with us to guarantee seamless performance of gaming systems by diagnosing technical issues, managing support tickets, and collaborating on solutions within a dynamic support team. This role en...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$155K - $195K *

Shape the future of customer onboarding by leading end-to-end engagement, ensuring smooth integration, and driving alignment across teams to achieve swift results in a fast-paced, innovative environme...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$214K - $309K *

Lead the charge in designing and operating resilient large-scale data platforms, emphasizing automation and performance optimization across cloud environments. Build scalable infrastructure to enhance...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$192K - $275K *

Shape the future of CloudOps by leading critical incident management, fostering automation, and enhancing system architecture across a global SaaS platform. Collaborate with diverse teams to drive ope...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$192K - $275K *

Take ownership of critical cloud operations, ensuring system reliability and excellence. As a senior technical leader, you'll shape operational strategies, manage high-severity incidents, and enhance...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$192K - $275K *

Drive the technical strategy and incident management for complex cloud operations, enhancing automation and infrastructure architecture while mentoring senior engineers and building strong collaborati...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in enhancing systems design and infrastructure, delivering innovative solutions to complex technical challenges while ensuring optimal performance, availability, and security across bu...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $120K *

Transform product support by serving as a technical expert, addressing complex issues, and collaborating with teams to enhance hardware platforms, ensure operational excellence, and drive successful d...

Ottawa, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale DoD systems, leveraging extensive systems engineering expertise to drive evaluations that enhance operational resilience, security, and com...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale Defense systems. Utilize a robust systems engineering background to manage and guide technical activities, ensuring rigorous evaluation fro...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$136K - $253K *

Elevate visual storytelling by translating complex engineering data into engaging, intuitive scenes within OpenUSD and NVIDIA Omniverse, collaborating across technical and creative teams to deliver im...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $170K *

Innovate the customer experience by designing, integrating, and deploying AI-driven Voice and Chat solutions. Lead end-to-end project lifecycles while collaborating with clients to optimize performanc...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.