Support Escalation Engineer Jobs in Palo Alto, CA

Drive product strategy and innovation for a diverse portfolio, managing the entire product lifecycle from conception to launch while addressing customer needs and market dynamics to enhance profitabil...

Join a team that's building resilient infrastructure for a global medical AI platform. Apply your SRE expertise to enhance performance, reduce toil, and refine incident response, making a meaningful i...

Develop and optimize backend systems for our innovative AI platform. Collaborate with cross-functional teams to enhance user experience and ensure high-quality product delivery while establishing best...

Unlock customer success as you manage diverse portfolios, ensuring satisfaction and value through strategic engagement, deepening relationships, and maximizing platform utilization in cyber risk manag...

Transform workflows by enabling AI solutions enterprise-wide. Partner across teams to deliver scalable, compliant, and impactful AI use cases, ensuring successful adoption and enhancing user interacti...

Drive innovative infrastructure solutions by collaborating with clients and teams to assess data center needs. Cultivate relationships with OEMs, lead training efforts, and identify growth opportuniti...

Take ownership of security incident response, monitoring, analysis, and collaboration to safeguard our platform. Lead dynamic investigations, refine response protocols, and proactively mitigate threat...

Transform businesses by leading sales of identity security solutions, engaging customers, refining strategies, and exceeding revenue goals through collaborative teamwork and superior customer experien...

Shape the future of enterprise solutions by leading transformative technical projects, mentoring teams, and engaging directly with clients. Collaborate to develop high-impact designs and innovative st...

Manage technical planning and execution for multiple Missile Systems Engineering projects. Oversee cost, schedule, and performance while leading cross-functional teams in proposal and integration acti...

Join a team that's committed to delivering exceptional field support and preventative maintenance, enhancing customer satisfaction through effective communication and service excellence in dynamic env...

Engage with diverse teams to streamline sales enablement processes, manage platforms, coordinate operations, and leverage data for effective training delivery. Drive enhancements in BDR and field perf...

Shape the future of government services by driving business development in the State, Local, and Education market through relationship building, pipeline creation, and executing consultative sales eng...

Lead cross-functional initiatives to drive partner success through expert technical implementation, ongoing product optimization, and strategic troubleshooting, ensuring seamless deployment, configura...

Lead technical strategy and execution for mid-market sales, partnering with customers to design resilient solutions and articulate value. Drive multiple sales opportunities, applying deep technical ex...

Help us drive ServiceNow initiatives by partnering with stakeholders to translate needs into actionable user stories, optimizing processes, and ensuring high-quality service delivery in a fast-paced e...

Empower our security initiatives by uncovering vulnerabilities in agentic AI systems through offensive research, assessment, and tooling development, while mentoring teams and sharing insights to enha...

Develop innovative solutions as a Senior Staff Engineer, enhancing our platform for high-performance networking and compute. Collaborate with cross-functional teams and mentor junior engineers to opti...

Join a team that's focused on driving high-value sales in the software space. Collaborate with C-suite clients, leverage innovative solutions, and foster impactful relationships while navigating the c...

Unlock potential by collaborating with cloud vendors and teams to enhance infrastructure delivery, troubleshoot complex issues, and develop automation solutions for cloud environments at scale. Join u...

Transform customer communication through expert deployment of Unified Communications services, working closely with cross-functional teams to ensure seamless integration, system training, and troubles...

Lead high-impact software engineering projects focused on ZCC tunnel features, enhancing system stability and performance. Collaborate in a fast-paced environment, driving innovation in zero trust sec...

The Strategic Account Executive will drive revenue and expand the customer base by owning the full sales cycle from prospecting to close. This role involves developing sales strategies, delivering pro...

Lead the charge in developing scalable, automated infrastructure solutions across multi-cloud platforms. Drive an automation-first culture while enhancing observability and incident management for a h...

Transform global infrastructure reliability by driving an automation-first culture. Leverage your technical expertise to enhance observability and scalability, significantly reducing MTTM while ensuri...