Support Escalation Engineer Jobs in Duluth, GA

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Champion the management of complex escalations, ensuring compliance with financial standards and optimal customer care practices. Collaborate with teams to enhance processes, support decision-making...

Accelerate progress at the frontline of customer support, owning complex escalations and collaborating across teams to deliver innovative solutions and enhance client satisfaction. Bring your technica...

Transform customer experiences by expertly managing escalations and facilitating effective resolution efforts across teams, ensuring impactful collaboration and stakeholder communication to enhance se...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Join a team that's redefining cybersecurity by driving pre-sales engagement, presenting innovative solutions, and building lasting customer relationships to solve complex security challenges across di...

Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Empower key CX customers by owning relationships from pre-launch to ongoing success. As a Technical Account Manager, resolve complex issues, provide top-notch service, and ensure satisfaction and rete...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Lead incident response efforts and manage complex security incidents while mentoring SOC analysts. Enhance forensics capabilities and drive continuous improvement in security operations through effect...

Shape the future of Security & SASE by leading global channel strategy, driving partner engagement, and enhancing ecosystems to ensure consistent growth and success across diverse channel types worldw...

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

Unlock the potential of HPE Networking's Security solutions by developing and managing enablement programs. Collaborate with cross-functional teams to empower sales and technical personnel, while driv...

Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...

Tackle enterprise data challenges by developing Qlik data models and visualizations. Collaborate with cross-functional teams to enhance business intelligence, ensuring optimal system performance and a...

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

Empower our client relationships and enhance technology solutions for optimal efficiency in the mortgage servicing industry. Drive best practices, improve processes, and support various teams to deliv...

Join a team that's driving sales and developing strategies for market growth by engaging with key clients and leveraging innovative solutions to enhance customer value and product adoption within the...