Support Escalation Engineer Jobs in Austin, TX

Empower organizations by leading the implementation and optimization of speech analytics solutions. Collaborate with contact center leaders to translate data into actionable strategies that enhance cu...

Lead the charge in integrating innovative coding solutions within healthcare. Collaborate with cross-functional teams to deploy autonomous technologies that enhance operational workflows and optimize...

Optimize our infrastructure and developer experience by shaping, building, and improving automation and tooling. Collaborate with teams to enhance operational excellence, ensuring fault-tolerance and...

Join as a thought leader in cybersecurity, driving innovative insights and analysis on AI technologies. Engage with clients directly and influence industry strategies to tackle complex IT infrastructu...

Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...

Redefine device security by developing cutting-edge solutions that protect customer trust. Collaborate with cross-functional teams, tackle complex challenges, and enhance the integrity of next-gen con...

Advance customer support by leading the knowledge program, ensuring quality and accessibility of content. Collaborate with teams to elevate self-service capabilities and enhance the overall customer e...

Lead strategic sales for a Fortune 500 client base, driving SaaS solutions and building C-level relationships to achieve high-value growth and customer retention across your territory...

Architect scalable cloud-native Kubernetes platforms, ensuring high reliability and performance. Collaborate with teams to integrate open source technologies and mentor engineers to enhance infrastruc...

Discover how to drive impactful go-to-market strategies for EDR and Threat Protection products, enhancing partner collaboration and customer value through effective messaging, launch execution, and ma...

Accelerate progress at a leading tech firm by managing and mentoring a high-performing engineering team, focusing on advanced customer communication solutions and ensuring sustainable development of c...

Empower real estate agents with innovative sales strategies, engage clients throughout the sales funnel, and lead virtual demonstrations that highlight our solutions, driving business growth and incre...

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

Empower cyber defense by leading adversary emulation efforts, guiding operational execution, and enhancing security posture through strategic engagement management and technical excellence...

Join a dynamic team to execute large-scale data center projects, coordinating with cross-functional teams to ensure safety, accuracy, and efficiency. Drive project success through meticulous planning...

Transform HR processes by optimizing People Technology systems and enhancing Workday. Collaborate with cross-functional teams to improve operational efficiency and deliver scalable solutions that enri...

Grow your career with a dynamic role that merges technical expertise and business development. Drive design wins and customer relations while collaborating with internal teams to enhance strategic opp...

Accelerate progress at a dynamic organization by ensuring clients understand and harness the value of graph data technology. Collaborate with sales to drive and optimize the technical sales cycle, lea...

Join a team that's pioneering advanced communication systems for satellite and aerospace applications. Leverage your expertise to develop innovative designs and coordinate multidisciplinary engineerin...

Join a team that's dedicated to delivering technical excellence in pre-sales support. You will partner with sales to transform customer needs into tailored solutions and demos, ensuring alignment and...

Elevate your career as a hands-on technical leader for cloud-native platforms, driving architectural decisions, collaborating across teams, and championing best engineering practices to deliver scalab...

Grow your career with an engineering team focused on developing cloud-based solutions. Contribute to designing reliable backend services and APIs while enhancing software quality and performance throu...

Take ownership of customer quality processes by leading initiatives that enhance satisfaction, drive improvements, and manage technical support for strategic accounts, ensuring a top-tier experience t...

Accelerate new business growth by leading strategic sales initiatives for major financial institutions. Leverage deep industry expertise to navigate complex sales cycles and build long-term partnershi...

Invent robust agentic systems for biomedical data acquisition, cleaning, and quality control. Collaborate with ML scientists to enhance data processing for large-scale LLM applications. Build scalable...