Support Escalation Engineer Jobs in Austin, TX

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Empower operational excellence by liaising between teams to analyze and resolve complex technical issues, enhancing data platform performance and driving process improvements for business stakeholders...

Champion strategic customer success by developing account plans, driving engagement, and enhancing product adoption. Leverage data and AI tools to foster relationships with key members and ensure thei...

Collaborate with clients to craft and implement cybersecurity strategies, ensuring effective security frameworks and controls while leading integration projects in a flexible remote environment for op...

Join a team that's focused on optimizing a game engine for mobile and constrained hardware. You'll profile, modify, and refine runtime performance, ensuring efficiency and reliability across devices—a...

Lead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization...

Contribute to cutting-edge threat intelligence by transforming research outputs into actionable production artifacts. Collaborate with cross-functional teams to enhance security detection systems and...

Join a team that's dedicated to ensuring quality and reliability for complex cross-platform products. Drive test infrastructure development and contribute to seamless user experiences across diverse e...

Empower your career by deploying and managing VMware Cloud Foundation solutions. This role demands extensive travel and expertise in robust VMware environments, ensuring secure, compliant infrastructu...

Join a team that's leveraging your C/C++ expertise to develop advanced embedded solutions. Drive the customization, optimization, and reliability of high-quality drivers within safety-critical environ...

Shape the future of federal engagements by delivering expertise in secure GitLab implementations. Collaborate with diverse teams to configure cloud solutions, migrate legacy systems, and ensure compli...

Lead the transition and commercialization of new products into manufacturing, ensuring alignment of resources and timely deliveries. Drive improvements, report on project costs, and collaborate with d...

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

Unlock potential by delivering expert troubleshooting and repair services for complex capital equipment directly at customer sites, ensuring optimal performance and high customer satisfaction in this...

Explore your career by providing expert customer support and service for complex capital equipment. Diagnose, troubleshoot, and enhance production at client sites while ensuring customer satisfaction...

Reimagine HR technology solutions by optimizing Workday integrations and reporting. Collaborate with cross-functional teams to ensure seamless data exchange, providing advanced insights and analytical...

Optimize sales strategies and partnerships to drive revenue growth in the commercial cleaning industry. Collaborate with teams to foster relationships with clients while managing the sales cycle from...

Join a dynamic team to strategize and optimize product commercialization for channels. Drive market insights and cross-functional collaboration to elevate product launches and ensure alignment with co...

Advance your career by producing impactful technical content for data engineering practitioners. Collaborate with experts to craft specific guides and materials on Databricks and Snowflake, enhancing...

Unlock potential by owning strategic alliance narratives and competitive positioning. You'll blend technical marketing with partnership strategies, driving value propositions that enhance collaboratio...

Unlock potential by leading complex power system studies in ERCOT. Drive impactful analyses on transmission planning and market dynamics while mentoring a team. Collaborate on innovative approaches to...

Drive complex technical studies and analyses in the ERCOT market, overseeing power system engineers while ensuring project success through expert evaluation of transmission, curtailment, and revenue o...

Transform enrollment operations by leading onshore and offshore teams, ensuring compliance with Medicare regulations while optimizing processes and enhancing client delivery...

Contribute to the evolution of cutting-edge cloud tools by leading an engineering team to enhance code quality and security. Drive innovation through mentorship, operational excellence, and a collabor...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...