In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Technical Support Engineer
$90K - $110K *
Champion technical excellence by leading complex troubleshooting efforts, ensuring customer satisfaction through clear communication, and driving cases to resolution while collaborating with cross-fun...
2 weeks ago
Senior Technical Support Engineer
$90K - $110K *
Transform technical challenges into solutions as a Senior Technical Support Engineer. Drive complex investigations, enhance product feedback, and ensure superior customer experiences through effective...
2 weeks ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...
Reposted 5 days ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...
Reposted 5 days ago
$90K - $130K *
Join a team that’s redefining customer support by blending technical expertise with exceptional communication. You'll own tech issues, build automation, and connect customer feedback with product deve...
3 weeks ago
$90K - $121K *
Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...
1 week ago
Customer Support Program Engineer
$64K - $103K *
Elevate customer support within our competitive engineering team, enhancing vehicle performance and ensuring operational excellence through effective communication and hands-on assistance during event...
3 weeks ago
$90K - $120K *
Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...
Reposted 6 days ago
Technical Support Engineer, Intermed
$62K - $104K *
Provide expert technical support and mentoring while driving continuous improvement initiatives and implementations of engineering projects to enhance customer satisfaction and operational efficiency...
2 weeks ago
$56K - $105K *
Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...
3 weeks ago
$70K - $95K *
Join us to provide exceptional technical support for complex software issues, driving customer satisfaction while collaborating across teams to enhance product reliability and efficiency in a dynamic...
1 week ago
$90K - $120K *
Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...
5 days ago
$85K - $87K *
Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...
2 weeks ago
Support Engineer - External, AWS Marketplace TSO
$95K - $160K *
Shape the future of cloud services by managing operational relationships and enhancing vendor support. Drive efficiency through GenAI solutions in a thriving, fast-paced environment while ensuring hig...
2 weeks ago
$90K - $120K *
Shape the future of technical support by delivering exceptional solutions and service. Collaborate with engineering teams, drive customer satisfaction, and enhance support workflows using innovative A...
2 weeks ago
$100K - $130K *
Accelerate customer success by delivering outstanding technical solutions and support. Collaborate with cross-functional teams to ensure a seamless experience, driving improvements in operations throu...
2 weeks ago
$90K - $120K *
Drive customer satisfaction by delivering effective tech solutions and exceptional support. Collaborate with teams to resolve issues and enhance operations, while leveraging AI-powered tools for impro...
2 weeks ago
Senior Technical Support Engineer
$102K - $126K *
Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...
3 weeks ago
$90K - $120K *
Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...
Reposted 1 week ago
$129K - $162K *
Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...
4 days ago
$90K - $125K *
Join a team that's pioneering innovative solutions while collaborating cross-functionally to enhance service performance and customer satisfaction in a dynamic tech environment...
2 weeks ago
Premium Support Engineer - North America
$100K - $130K *
Engage and lead a dedicated team to drive high-quality support for strategic accounts. Champion customer advocacy, enhance team performance, and ensure timely resolutions by collaborating across depar...
2 weeks ago
$90K - $120K *
Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...
Reposted 2 days ago
$70K - $95K *
Join a team that's dedicated to optimizing engineering processes through data analysis and model development, enhancing efficiency, reliability, and collaboration across multiple environments to drive...
Reposted yesterday
$80K - $110K *
Join a dedicated team to build customer relationships, solve complex technical issues, and improve operational efficiencies. Collaborate across functions to ensure exceptional post-sales support and c...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.