Director, Technical Support Jobs

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Join a team that's defining the future of billing and payment systems. Lead a talented group of managers and engineers to innovate and optimize financial technologies while ensuring compliance and str...

Champion operational excellence by leading technical emergency response efforts across North America, ensuring swift stabilization and continuous improvement of manufacturing performance and capabilit...

Lead the charge in managing a global B2B technical support team, ensuring top-tier service delivery and operational excellence while enhancing customer experiences across diverse teams and functions...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Champion customer success by onboarding new users, configuring sensor hardware, and ensuring seamless deployments while collaborating with support teams to troubleshoot and optimize solutions in a dyn...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Advance operations by solving technical challenges with conveyor and boarding bridge systems. Drive efficiency with effective training, collaboration, and hands-on support across multiple locations wh...

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Drive the Americas Technical Operations, ensuring reliability and compliance while leading cross-functional teams to deliver on global objectives and enhance operational strategies within a dynamic en...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...

Inspire our technology's foundation by building HIPAA compliance, IT operations, and vendor management from scratch as we prepare for launch, while also taking a hands-on approach to executing tasks u...

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

Transform production operations by leading a high-speed, multi-SKU environment, ensuring safety, quality, and customer satisfaction while optimizing processes and fostering team development...

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...

Grow your career with a hands-on management role overseeing end-user support operations, enhancing service delivery, and coordinating teams to ensure an exceptional support experience across diverse l...

Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...