Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$100K - $105K *

Empower customer success by managing accounts, implementing strategies, and driving adoption of the RQI Portfolio. Foster meaningful relationships and achieve revenue targets to support the mission of...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$215K - $270K *

Accelerate data-driven success as a Senior Director, leading strategy, products, and governance. Collaborate across engineering, commercial, and partner teams to ensure a trusted data foundation for i...

Vancouver, BCIn-Person

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$180K - $220K *

Own and lead the global Sales Development strategy, ensuring retention and growth of Annual Recurring Revenue while building a high-performing team to optimize account management and drive customer su...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead integrated marketing strategy and execution, driving campaign success across multi-channel platforms. Collaborate with teams to optimize AI-enabled marketing initiatives and enhance performance m...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$110K - $120K *

Explore impactful opportunities as you enhance Salesforce systems supporting enrollment strategies. Leverage data management and analytics to drive continuous improvement across various teams, ensurin...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $140K *

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $136K *

Lead the charge in building and managing the Customer Success function, ensuring a seamless customer journey from onboarding to retention, while developing scalable systems in a fast-paced startup env...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $136K *

Elevate customer success by building and leading a new function from the ground up, owning the complete customer lifecycle and developing scalable systems to enhance client engagement and satisfaction...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $223K *

Champion the operational delivery of complex client programs, coordinating cross-functional collaboration and client communications to ensure successful execution and timely completion of deliverables...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $205K *

Elevate client engagement by leading multi-disciplinary teams, crafting growth strategies, and driving performance across a portfolio. Build trusted C-suite relationships to enhance outcomes through d...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Empower the future of bioprocessing by leading innovative microbial development and scale-up strategies. Drive cross-functional teams while ensuring robust and scalable manufacturing operations for su...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that shapes the future of talent management by enhancing employee engagement and performance through innovative strategies and programs. Lead initiatives to drive organizational change and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$225K - $260K *

Transform your career by leading a comprehensive HR strategy that aligns with executive leadership. Drive workforce planning, talent acquisition, employee engagement, and compliance initiatives to sha...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$225K - $260K *

Lead the charge in driving human resources strategy, shaping organizational design, and optimizing workforce effectiveness while guiding transformation and ensuring talent alignment with business goal...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform your career by taking ownership of the integration ecosystem strategy. In this high-impact role, lead product management initiatives, define revenue-driving partnerships, and shape the futur...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's redefining Cyberhaven's integration ecosystem. Drive strategy, manage partnerships, and enhance customer security through effective ecosystem development and execution. Your impact...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Accelerate market growth by owning and evolving the integration ecosystem, driving strategy and execution from conception to customer adoption, while optimizing partnerships to enhance customer securi...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $126K *

Transform strategic direction and execution through effective leadership, aligning initiatives with organizational goals. Drive impactful projects while fostering collaborative environments and monito...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead your career with a rewarding role directing Service and Support Administration for individuals with developmental disabilities. Oversee policy development, manage resources, and enhance service d...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $190K *

Transform our integration ecosystem by owning strategy and execution, managing partner interactions, leading technical discussions, and driving impactful outcomes. Engage with the cybersecurity domain...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $249K *

Lead the Growth Engineering teams by shaping strategic vision and driving user acquisition across platforms. Oversee engineering excellence while collaborating cross-functionally to innovate and optim...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $160K *

Accelerate progress at the forefront of pre-sales excellence, leading a high-impact team to drive revenue growth and strategic advantage in complex deals while partnering with Sales, Product, and Cust...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading a high-impact Solutions Consulting team to drive revenue, enhance win rates, and execute market strategies through collaboration and innovation across sales and customer su...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Join a team that's dedicated to enhancing customer success by fostering relationships with high-value clients, driving product adoption, and delivering insights that promote their clinical and financi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$215K - $235K *

Unlock potential by leading HR operations strategy, improving systems, compliance, and employee experience. Partner closely with teams to optimize processes and support growth in a dynamic biotech env...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.